smb1001 certification, smb1001 certification australia and smb1001 gold certification

Real Bytes is an Australian managed IT services provider (MSP) and managed security services provider (MSSP), headquartered in Brisbane and serving businesses nationwide, providing managed IT, cybersecurity and IT support. ACSC and CyberCert aligned MSP serving Brisbane, Sydney, Melbourne, Perth, Adelaide, Canberra, Darwin and Hobart. No offshore call centres, senior engineers, and security built into every engagement. We guide Australian businesses through smb1001 certification, hold smb1001 certification australia evidence auditors and insurers accept, and run smb1001 gold certification engagements. Microsoft 365 and Google Workspace managed, cloud and productivity, backup and disaster recovery, switching MSPs, and Essential Eight alignment.

Your team, working.
Your attackers, not.

One team that owns your IT, your security, and the AI your people will actually use, and stays responsible when something breaks.

What we deliver

When something breaks, we own it until it's fixed.

Four practices, one team. Managed IT services, cybersecurity services and IT support for businesses across Australia: the day-to-day IT that keeps people working, the security underneath it, the AI your team will actually use, and the project work other providers won't touch. One senior Australian team, wherever your sites are.

MSPManaged IT Services

When something stops working, you call an engineer who already knows your setup, and we own it until it's fixed.

Monitoring, help desk, patching, licensing and backups, run by senior Australian engineers. Head office or remote site, you get the same engineers. No offshore call centres, no ticket roulette.

Day-to-day IT, fully managed by one team.

Device management with Intune · Immutable backup and tested recovery · Australian service desk, no offshoring

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MSSPCybersecurity Services Australia

When something tries to get in, we catch it and own the response until it's stopped.

Managed detection and response, identity threat detection, email and endpoint protection, all mapped to modern standards like the Essential Eight and smb1001 certification australia requirements. We hold smb1001 gold certification and run the same engagement for clients across Australia.

Security built in, not bolted on.

MDR and ITDR monitoring · Email, endpoint and identity hardening · Incident response with audit evidence

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MIPManaged Intelligence

We set up AI your team actually uses, and put the rules in place so company data stays where it belongs.

Copilot rollouts, agentic AI that carries out real tasks instead of just answering questions, and the governance to keep company data out of the wrong tools. No shelfware, no science projects.

AI that gets used, not shelfware.

Copilot and agentic AI assistants · Agent-driven workflow automation · AI acceptable use policy and guardrails

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TSPTechnology Solutions

New office, relocation or site build: we design it, install it, then support it ourselves.

New sites, relocations, cloud migrations, industrial and operational technology, cameras and access control. Scoped properly, engineered once, then supported by the same team afterwards.

Engineered once, supported for good.

New sites, relocations and fit-outs · Cloud and infrastructure migrations · OT, CCTV, access control and cabling

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Real Bytes engineers working together in the Brisbane office
Why we exist

You run the business. We make sure the technology keeps up.

For owners and managers who want IT they never have to think about.

Most businesses come to us tired of chasing their IT provider. Calls go to a queue, problems bounce between tickets, and advice seems to lead back to a sale. Meanwhile staff lose time and nobody can say for sure the business is protected.

We fix that with one team of senior Australian engineers who learn how your business works, own the outcome, and explain it in plain English. No offshore call centres, no handballing.

What you get: staff who stay productive, security you can prove to insurers and auditors, and one number to call when something needs doing.

Philip Verner, Director at Real Bytes
Philip Verner
Director
Blake Bath, General Manager at Real Bytes
Blake Bath
General Manager
Test yourself

See how exposed your business is, before you talk to anyone.

Independent tools we use ourselves. No login, no IT knowledge needed. Run them against your own domain first.

Real Bytes

Domain Security Scan

Run a free, instant scan of your domain to check email authentication (SPF, DMARC, DKIM), DNSSEC, HTTPS and security headers. Get a plain-English score with what to fix and how. No login, no signup, no probing of private services. Just the publicly visible settings attackers already see.

Run Scan
No BS Cyber Guide

Just tell me what to actually do to protect my business.

No frameworks. No acronyms. No vendor pitches. A plain English checklist for Australian business owners.

Read the Guide
National coverage

IT support for businesses across Australia.
One local partner.

Headquartered in Brisbane with engineers on the ground in every capital. Same team, same standard, wherever your sites are.

Live client satisfaction

Scores we publish, not scores we claim.

Every support ticket ends with a rating. CSAT and NPS come straight from our helpdesk, live, unedited.

Read client stories

Google and Facebook reviews

Trusted by leading organisations across Australia

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