Microsoft 365 Managed Services

Microsoft 365, Properly Managed

Most Australian businesses are paying for a platform they are using at 30% capacity, with critical security gaps left open. Real Bytes manages your entire M365 environment: security hardening, licensing, Teams governance, Exchange, SharePoint, backup, and ongoing administration.

Microsoft 365 Business Premium includes Intune, Defender, Azure AD P1, and Conditional Access. Out of the box, almost none of it is configured. Real Bytes activates and maintains the full security stack so your investment protects your business instead of sitting dormant.

Microsoft Partner
ACSC Network Partner
Migration Specialists
No Lock-In
Last updated:

The M365 Ecosystem We Manage

Exchange Online

Exchange Online

Email

Microsoft Teams

Microsoft Teams

Collaboration

SharePoint

SharePoint

Intranet

OneDrive

OneDrive

File Storage

Intune

Intune

Device Mgmt

Defender XDR

Defender XDR

Security

Azure AD / Entra

Azure AD / Entra

Identity

Microsoft Purview

Microsoft Purview

Compliance

The Problem

Your M365 Tenant Is Probably Misconfigured

Microsoft 365 ships with permissive default settings designed for ease of deployment, not security. The average unmanaged tenant has 6 or more critical misconfigurations that attackers actively exploit. Business email compromise, account takeover, and ransomware deployment all start with gaps that could have been closed in minutes.

Real Bytes conducts a free Secure Score review and produces a prioritised remediation plan. We then implement every fix and maintain your security posture on an ongoing basis as Microsoft releases new features and threat actors evolve their tactics.

Common Gaps We Find in Unmanaged Tenants

MFA not enforced on all accounts

Critical

Conditional Access policies with MFA enforcement for all users and admins

Legacy authentication protocols enabled

Critical

Block legacy auth via Conditional Access to prevent credential spray attacks

No email link and attachment scanning

High

Defender for Office 365 Safe Links and Safe Attachments on all mailboxes

Admin accounts used for daily work

High

Dedicated admin accounts with Privileged Identity Management (PIM) or PAW

No third-party backup for M365 data

High

Acronis Cyber Protect covering Exchange, SharePoint, Teams, and OneDrive

External sharing unrestricted in SharePoint

Medium

Tenant-level sharing policies and sensitivity labels on confidential content

What's Included

Everything M365, Managed End to End

From your first licence to ongoing security, compliance, and administration. Every layer engineered cyber-first, so your team can focus on the work that matters.

Exchange Online & Email Security

Microsoft Defender for Office 365, anti-phishing policies, safe links, safe attachments, DMARC/DKIM/SPF configuration, shared mailbox management, and email archiving. We stop threats before they reach your inbox and ensure your domain cannot be spoofed.

Teams & Collaboration

Teams deployment, governance policies, channel architecture, guest access controls, meeting recording management, and integration with your line-of-business applications. Properly governed Teams prevents data leakage and reduces shadow IT.

Security Hardening & Defender

Microsoft Secure Score optimisation, Conditional Access policies, MFA enforcement, Intune device compliance, Defender for Business configuration, and identity protection. We close the security gaps that default M365 settings leave wide open.

SharePoint & OneDrive

SharePoint intranet design, OneDrive for Business policy, permissions auditing, sensitivity labels, external sharing controls, and document lifecycle management. Your data where you need it, with the access controls to keep it safe.

Licensing Optimisation

Right-sizing your M365 licences so you are not paying for seats that are unused, under-provisioned, or on the wrong tier. Real Bytes audits your current spend, recommends the optimal mix, and manages renewals and assignments on your behalf.

Backup & Compliance

Third-party M365 backup via Acronis Cyber Protect, covering Exchange, SharePoint, Teams, and OneDrive. eDiscovery, retention policies, DLP, and Microsoft Purview compliance configuration for regulatory, legal, and insurance requirements.

Migration Services

Full migrations from Google Workspace, on-premise Exchange, IMAP providers, and legacy platforms. We handle DNS cutover, data transfer, licence provisioning, and user onboarding. Zero data loss, minimal downtime, and a detailed migration runbook.

End-User Training & Adoption

Structured onboarding, phishing simulation campaigns, and ongoing end-user support so your team actually uses M365 effectively. Adoption drives ROI. We ensure the investment you are already making translates into real productivity gains.

Licensing

Which M365 Licence Do You Need?

Many businesses are on the wrong licence tier, either overpaying for features they do not use, or underpaying and missing critical security capabilities. Real Bytes conducts a licence audit and recommends the right mix for your business.

Microsoft's July 2026 price changes

From 1 July 2026, Business Basic is up 16%, Business Standard up 12%, and Office 365 E3 up 13%. Business Premium is unchanged, which makes it relatively better value now and it is the SKU with the full security stack we already recommend.

Also in this licensing wave: permanent Business Standard plus Copilot SKUs at $23.50 per user per month, and Business Premium plus Copilot at $32 per user per month, for 1 to 300 seats. Copilot Cowork has also hit general availability with consumption-based credit billing, disabled by default with admin spend controls.

If your licences were last reviewed before July, now is the time to re-check the mix.

M365 Business Basic

Entry Level

AU$12.53/user/mo

Monthly subscription, ex GST

Web and mobile access to core apps. Fine for very small teams with minimal security requirements. Not recommended for businesses handling sensitive data.

What's included

Exchange Online with 50GB mailbox
Microsoft Teams (web & mobile only)
SharePoint Plan 1 + OneDrive 1TB per user
Web-only versions of Word, Excel, PowerPoint
Microsoft Planner, To-Do, Forms, Lists
Entra ID Free (basic identity only)

Not included

Desktop Office apps (Word, Excel, PowerPoint, Outlook)
Microsoft Intune MDM / MAM
Microsoft Defender for Business (EDR)
Entra ID P1 & Conditional Access
Windows Autopilot
Defender for Office 365 (Safe Links, Safe Attachments)

M365 Business Standard

Common Choice

AU$25.13/user/mo

Monthly subscription, ex GST

Desktop Office apps included, but still missing the full security stack. Many businesses on this tier have significant unmanaged security gaps.

What's included

Everything in Business Basic
Desktop Office apps (Word, Excel, PowerPoint, Outlook, Access, Publisher)
Teams webinars & meeting recordings
Microsoft Bookings, Forms, Planner
Loop, Clipchamp Standard
Power Apps & Power Automate for M365

Not included

Microsoft Intune MDM / MAM
Microsoft Defender for Business (EDR)
Entra ID P1 & Conditional Access
Windows Autopilot & Endpoint Analytics
Defender for Office 365 (Safe Links, Safe Attachments)
BitLocker & Windows Information Protection

M365 Business Premium

Recommended

AU$39.48/user/mo

Monthly subscription, ex GST

The only SMB tier that includes the full security stack. Real Bytes deploys and configures all included security features from day one.

What's included

Everything in Business Standard
Microsoft Intune Plan 1 (MDM & MAM)
Microsoft Defender for Business (EDR)
Entra ID P1 & Conditional Access policies
Microsoft Defender for Office 365 Plan 1 (Safe Links, Safe Attachments)
Windows Autopilot & Endpoint Analytics
BitLocker, BitLocker To Go & Windows Information Protection
Microsoft Defender Credential Guard
Azure Information Protection P1
Microsoft Purview compliance tools
Microsoft Security Exposure Management

Full security stack included. Real Bytes recommended.

Why Real Bytes

Why Microsoft 365 Needs a Specialist MSP

Microsoft 365 is not a product you deploy once and forget. Security threats evolve, Microsoft releases new features and deprecates old ones, licensing changes every year, and your business grows and changes. Without an MSP actively managing your tenant, gaps accumulate silently until a breach makes them visible.

Business Premium includes Intune, Defender, and Entra ID P1. Most businesses never configure them.
Default M365 security settings fail to meet ACSC Essential Eight or cyber insurance requirements.
Microsoft's retention policies are not a backup. Accidental deletion and ransomware both require third-party backup.
Licence sprawl costs Australian SMBs thousands annually in unused or incorrectly tiered seats.
Email security (DMARC, SPF, DKIM) requires active management. Misconfiguration enables phishing.
Teams external sharing and guest access require ongoing governance to prevent data leakage.
Google Reviews

"Real Bytes migrated us from Google Workspace to Microsoft 365 without any data loss and minimal downtime. Their team then hardened our security configuration and we now meet our cyber insurance requirements. Secure Score went from 28 to 74."

Brisbane professional services client, 45 staff
What the 2026 breach data shows

Why Microsoft 365 needs more than the default settings

The Verizon 2026 DBIR shows identity is still where attackers concentrate effort, and that a growing share of breaches starts inside a tenant that was deployed without hardening. Conditional Access, mailbox auditing and tenant baseline configuration close most of that exposure for Australian SMBs.

Read the Verizon 2026 DBIR

38%

38% of SMB breaches started with compromised credentials

MFA on every account that matters is the highest-leverage control left for SMBs.

62%

62% of breaches still involved a human element across all sectors

Identity, awareness and process discipline remain the controllable variables.

16%

16% of breaches started with social engineering, with voice and mobile pretexting on the rise

Voice phishing inside the workday is now common enough to warrant its own playbook.

Source: Verizon 2026 Data Breach Investigations Report. Dataset window Oct 2024 to Nov 2025. 31,000+ incidents and 22,000+ confirmed breaches across 145 countries.

Microsoft 365: Common Questions

Next step

Make your Microsoft 365 investment actually work.

A free Secure Score review. We map your current configuration against ACSC Essential Eight and cyber insurance baselines, then return a prioritised remediation plan. No obligation, no spam, just clarity on your real exposure.

Microsoft Partner. Australian engineers. No obligation. Delivering Microsoft 365 services Brisbane, Microsoft 365 services Hobart and Tasmania, and across Australia.