RemotePartner with us
Refer. Partner.
Whether you want to refer a business, resell our services, or build a strategic alliance, there is a partnership model built for you.
No cost to join. You make the introduction, we do the heavy lifting.
- $0 to join
- Three partnership models
- Reply within 2 business days
Partnership models
Three ways to work with us, each built for a different relationship.
Pick the one that fits, then send the form below.
Referral Partner
Know a business that needs good IT? Refer them to Real Bytes and we will look after them like our own.
- No IT knowledge required
- Simple online referral form
- Transparent tracking and updates
- A referral fee on each successful referral
Technology Reseller
Resell Real Bytes managed IT and cyber security under your brand or alongside your existing offering. For MSPs and VARs.
- White-label and co-branded options
- Access to our full service stack
- A dedicated partner contact
- Partner pricing and margin support
- Joint go-to-market opportunities
Strategic Alliance
Complementary businesses such as accountants, lawyers, consultants and financial advisers who want to offer IT as a trusted add-on.
- Formal referral agreement with defined terms
- Co-marketing and cross-promotion
- Joint client presentations and workshops
- Priority support for alliance-referred clients
- Quarterly reviews and pipeline planning
Referral or enquiry
Send a referral or an enquiry.
Tell us who you are and, if you are referring someone, who they are. Our partnerships team replies within 2 business days.
What happens next
- We reply within 2 business days.
- For a referral, we contact the business, offer a free consultation and keep you posted.
- For reseller or alliance enquiries, we set up a short call to agree how we work together.
Free for your clients
Give your clients a free security check.
The SMB Cyber Gap Assessment is a no-obligation, 5 minute tool that scores a business against SMB1001 and the Essential Eight. It shows where the gaps are, what they mean in plain English, and what to fix first.
As a referral partner, sharing it is an easy way to start the conversation. Neither you nor your client needs any IT knowledge. Just a link. Real Bytes follows up with a free consultation, and you earn a referral fee on every client who becomes a Real Bytes client.
- SMB1001
CyberCert's tiered certification standard built for small and medium businesses, with five tiers from Bronze to Diamond. The assessment shows where a business sits and what it needs to move up.
Open the free assessment - Essential Eight
ASD's eight mitigation strategies, the baseline most Australian government agencies work to and many insurers and enterprise customers now ask about.
About the Essential Eight
- 1. Share the linkSend your client the free assessment link by email, text or in conversation. No sign-up needed on your end.
- 2. They complete itAbout 5 minutes, no technical knowledge needed. It scores them against SMB1001 and the Essential Eight.
- 3. We follow upWe review the results with them and offer a free 30 minute consultation.
Who we work with
Ideal referral partners.
Your clients need reliable IT. If you work with Australian businesses, you are already in a position to add real value. Do not see your industry? Get in touch anyway.
- Accountants and bookkeepers
Your clients trust your advice. Refer them for IT compliance, cloud accounting integrations and secure infrastructure.
- Business brokers
Businesses changing hands need IT audits, system handovers and continuity planning. We make transitions smooth.
- Lawyers and legal firms
Legal practices handle sensitive data and need strong security, compliance and disaster recovery.
- Financial advisers
Financial services clients need secure storage, compliant communication tools and evidence for regulators.
- Commercial real estate
Property managers and developers need building IT, physical security and connected site infrastructure.
- Healthcare consultants
Allied health and medical practices need secure patient data, telehealth and Privacy Act compliance.
- Education consultants
Schools and training organisations need device management, learning platform integration and education-ready support.
- Insurance brokers
Insurers increasingly ask for cyber risk evidence. Help clients meet policy requirements.
- Supply chain and logistics
Logistics businesses need ERP integration, fleet connectivity, warehouse IT and resilient operations support.
- Government and NFP advisers
Consultants working with government or community organisations can refer clients needing ISM or Essential Eight alignment.
- HR and recruitment firms
Growing teams need onboarding IT, Microsoft 365 setup and secure systems for staff.
- Business coaches
If you advise businesses on growth and efficiency, IT is always part of the conversation.
M&A and business brokers
IT that adds value, on the way in and out.
Whether your client is buying, selling or merging a business, IT, cyber risk and technology debt can make or break a deal.
- Selling a business
A business with modern, well-documented IT is easier to sell. We help vendors get buyer-ready.
- IT health report for the data room
- Cyber risk fixes before due diligence finds them
- SMB1001 or Essential Eight evidence
- Clean Microsoft 365 and cloud setup
- Vendor and contract summary for handover
- Buying a business
IT due diligence protects buyers from inheriting hidden cyber risk and costly lock-in.
- IT due diligence audit as a formal report
- Cyber risk exposure report before settlement
- Day-one transition plan
- Licence and subscription audit
- Post-acquisition IT integration and tenant moves
Why partner with us
You make the introduction. We do the rest.
- Add an income stream
No extra overheads. Partners earn a fee for every introduced client who signs on.
- A proven team
Trading as Real Bytes since 2017, certified Gold under SMB1001:2026, with live 5-star Google reviews.
- We do the heavy lifting
You make the introduction. We handle the conversation, onboarding and delivery.
Every referred managed client gets plain English security reporting. See a sample: the Microsoft 365 Quarterly Security Summary, linked at the foot of this page.
How a referral works
From introduction to looked after.
- Step 1You introduce
Use the form, or share the free gap assessment link.
- Step 2We reach out
A friendly call and a free consultation, no pressure.
- Step 3We keep you posted
You hear how the introduction is going.
- Step 4You are thanked
A referral fee when the business becomes a client.
Core services
One team. Eight ways to use it.
Every core service is run by the same Brisbane engineers, so the person who sets up your laptop is the one who answers when it breaks. Most clients use several.
- Managed ITIT and security from one team, watched day and night.
- IT Help Desk & SupportCall, email or log it. A Brisbane engineer owns it until it is fixed.
- Co-Managed ITExtra engineers for the IT team you already have.
- Device ManagementEvery laptop and phone updated, encrypted and accounted for.
- IT Strategy & vCIOA written plan, a real budget and a quarterly sit-down.
- IT ProcurementDevices that arrive set up and ready to work.
- Vendor ManagementOne number for your internet, phone and software suppliers.
- Labour HireOur engineers on your project, for as long as it takes.
Get help your way
Six ways to reach us. Pick whichever suits you.
Helpdesk hours are Monday to Friday, 8am to 5pm AEST. On Advantage and above, emergencies get a response within 1 hour and outages within 2, with 24/7 best-effort escalation.
- Call 07 3114 2808
An engineer answers Monday to Friday, 8am to 5pm AEST. After hours, weekends and public holidays, Chip, our AI agent, answers on the same number or on 07 3180 0965, logs it and escalates urgent incidents to the on-call engineer.
Call now - Email the helpdesk
Send it to helpdesk@realbytes.com.au and a ticket is logged straight away, with a reference number you can quote.
Email us - Client portal
Log and follow your tickets, see what we are working on and who has it.
Open the portal - Remote support
When an engineer asks to see your screen, start a secure session here. You start it, so nobody sees your screen until you do.
Start a session - Chat in Microsoft Teams
Clients can message Chip, our AI assistant, in Teams to log a request without leaving their desk.
How clients reach us - Service status
Check whether Microsoft 365 or another cloud service is down before you lose an hour troubleshooting.
See live status
Questions
What partners ask.
Does it cost anything to become a partner?
No. There is no cost to join any of the three partnership models.
Do I need to know anything about IT to refer someone?
No. You make the introduction, or share the free gap assessment link. We handle the conversation, the consultation, onboarding and delivery.
How are referral fees paid?
Referral partners earn a fee on each referred business that becomes a Real Bytes client, paid promptly and transparently. We confirm the terms with you when you sign up, and Strategic Alliance partners get a formal referral agreement with defined terms.
Will you look after my client properly?
Yes. Referred clients get the same engineers, the same response targets and the same reporting as every other client, and we keep you posted on how the introduction is going.
Can resellers white-label your services?
Yes. White-label and co-branded options are available for MSPs and VARs, with access to our full service stack and partner pricing.
Next step
Know a business that needs better IT?
Send the referral or call us. We will take it from there.
Keep reading
- About Real Bytes Our story and values.
- Case studies What we do for clients.
- Pricing Plans in Australian dollars, ex GST.
- SMB1001 certification What each tier asks for.
- Managed IT IT and security from one team.
- Contact Talk to an engineer.
Checked 30 October 2026. Partner resources: Free SMB Cyber Gap Assessment (CyberCert); Sample Microsoft 365 Quarterly Security Summary (PDF)