When your IT breaks, we own it until it's fixed.

The same engineers fix your laptops and watch for attackers

You do not buy IT from one company and security from another, then referee between them. One Brisbane-based team does both, so nothing falls in the gap.

When a staff member cannot work

They call, email or log a ticket, and the same team that set up their computer fixes it. We own it until it is fixed.

When someone suspicious signs in

Tools on every computer and every Microsoft 365 account are watched day and night. If someone gets hold of a password, the account is locked and the device cut off before they can do damage, then we call you.

When a dodgy email gets through

Phishing and fake invoice emails are filtered before they reach inboxes. When one slips past, we pull it from every mailbox and check whether anyone clicked.

When files are lost or encrypted

Backups are kept where an attacker cannot change them, and we test that they restore, so you are not finding out on the worst day of the year.

When an insurer or customer asks for evidence

The same work lines up with the Essential Eight and SMB1001, so the report you need already exists.

Looking for a local team? See managed IT services in Brisbane.

Other jobs the same team takes care of

• Buying computersWe source laptops and servers and set them up so they are ready to use when they arrive.
• Dealing with your other suppliersYour software vendors, internet provider and phone company call us, not you.
• Working alongside your IT personIf you have someone in-house, we take the work that overloads one person.
• Looking after Macs and phonesApple and Windows devices set up, updated and able to be locked if lost.
• Controlling who can reach whatStaff reach only the data their job needs, and only from devices we trust.

What does a managed security provider in Brisbane actually do?

It watches your computers, accounts and email for attackers and acts when something looks wrong. With Real Bytes, that means suspicious sign-ins are stopped, scam emails are filtered and backups are tested. We hold CyberCert Gold (SMB1001 Gold), and the same Brisbane engineers who do the security also fix your everyday IT problems.

What is the difference between managed IT and managed IT security?

Managed IT keeps things running: your staff get help, computers stay updated, email and backups are looked after. Security adds watching for attackers, stopping them and producing the evidence insurers ask for. We do both under one agreement, so no one has to work out which company is responsible when something goes wrong.

Does a small business really need monitoring around the clock?

In most cases, yes. Attackers now sign in with stolen passwords rather than break in, and they often do it at night or on weekends when no one is looking. Hiring your own overnight team is out of reach for most businesses, so we provide that watch as part of the service.

Do you look after our network and Wi-Fi as well?

Yes. Firewalls, office Wi-Fi and network equipment are set up and looked after by the same engineers who protect your computers and accounts. Having one team responsible for all of it means there is no gap between the layers and no finger pointing between suppliers when something stops working.

Is your IT security service only for Brisbane businesses?

No. We are Brisbane based and support businesses across Australia. Most of the work, including watching for attackers and looking after Microsoft 365, happens remotely, so it is the same wherever your offices are. When a job needs hands on equipment, we arrange for someone to come on site.

How much does managed IT with security included cost?

Managed IT with security included starts from approximately $85 per user per month, priced per user. The exact figure depends on your support model, headcount and whether you need certification work such as SMB1001 or Essential Eight uplift, which is quoted separately after a gap assessment.