Remote Support
Microsoft 365 Copilot rolloutCopilot reads everything your staff can open. Including the files they should not.
Before you buy a licence, we find the folders and sites that are shared too widely and fix them. Then we switch Copilot on for a small group, show each team how to use it on their own work, and roll it out to everyone once it is saving time. After that, when something stops working, you call the same engineers who set it up, wherever you are in Australia.
Before you buy a single Copilot licence
Score your tenant yourself, first
Microsoft's official Copilot Baseline Optimization Questionnaire takes about 15 minutes and covers licensing, productivity tools, data security and governance. You get a readiness score and a list of blockers before you spend anything.
How we run the engagement
Four phases, no shortcuts
Same sequence whether you have 25 staff or 250.
1. We check what Copilot would see
We go through who can open what in SharePoint, OneDrive and Teams, find the folders shared with everyone, and check how staff sign in. You get a written report and a fixed quote for the clean-up before a single Copilot licence is bought.
2. We fix the sharing
Copilot can show anyone anything they already have access to, even if they never knew it was there. We remove old access, label sensitive files such as payroll and client records so they cannot be shared by mistake, and hide sites from Copilot until they are cleaned up.
3. Pilot rollout and enablement
We start with a controlled pilot group across two or three departments. We measure actual usage, capture genuine productivity wins, and document the prompts and patterns that work in your business. We also identify the staff who will not use it, because Copilot ROI depends on adoption, not licences.
4. Full deployment and governance
Once the pilot proves value and the data governance work is in place, we roll Copilot out organisation-wide. We document acceptable use, deploy the Copilot Dashboard for ongoing reporting, monitor usage patterns and continue uplift work as new sensitive data lands in the tenant.
The budget cheat sheet
What each Microsoft 365 Copilot tier actually gives you
There are four official Microsoft 365 Copilot tiers that matter for Australian businesses. The big difference is not the price. It is whether Copilot grounds its answers in your own SharePoint, OneDrive and Teams data, whether it runs inside Word, Excel and Outlook, and whether you also get the security tooling around it. Prices below are per user, annual term, ex GST, with the yearly figure including the 10 per cent GST.
Microsoft 365 Copilot Chat
IncludedSecure, web-grounded AI chat powered by the latest large language models, with Copilot in select Microsoft 365 apps and enterprise data protection managed by IT. You can access agents on a metered basis, which needs an Azure subscription. It does not ground responses in your SharePoint, OneDrive or Teams data, so it works as a general assistant rather than one that reads your files. Included at no extra cost for anyone with a Microsoft Entra account and an eligible Microsoft 365 plan.
Best for
Trying Copilot safely across the whole team before buying the grounded licence.
Microsoft 365 Business Standard with Copilot
Most common starting pointCopilot inside Word, Excel, PowerPoint, Outlook and Teams, with AI chat grounded in your own work data and access to reasoning AI for research and data analysis. You also get desktop and mobile Office apps, business email, Teams calling and meetings, 1 TB of OneDrive storage per user, and more than ten extras including Loop, Clipchamp, Bookings, Planner and Forms. Identity and access management covers up to 300 users. The Copilot licence is built into the Microsoft 365 plan rather than added on top.
Best for
Businesses up to 300 seats that want Copilot grounded in their data without buying a separate licence.
Microsoft 365 Business Premium with Copilot
Copilot plus securityEverything in Business Standard with Copilot, plus the security stack most Australian businesses eventually need: advanced identity and access management through Entra ID, Intune for device management and app protection, Microsoft Defender threat protection against viruses and phishing, and Microsoft Purview for discovering, classifying and protecting sensitive data. Same 300-user cap. Choose this when you want Copilot and a proper security baseline in one plan, rather than bolting security on later.
Best for
Businesses up to 300 seats in regulated or target-rich sectors that need Copilot plus device and data security.
Microsoft 365 Copilot (enterprise add-on)
Enterprise or 300+ seatsCopilot inside Word, Excel, PowerPoint, Outlook and Teams, with AI chat grounded in your business data, Copilot Studio for building and using agents, and enterprise-grade security, privacy and compliance. This is an add-on, so it needs a separate qualifying Microsoft 365 enterprise plan underneath it, such as E3 or E5. It is the path for organisations already on an enterprise agreement, or for businesses with more than 300 seats where the Business plans no longer apply.
Best for
Enterprise Microsoft 365 tenants, or businesses over 300 seats.
Copilot Chat is included with an eligible Microsoft 365 plan, but using agents requires an Azure subscription and is billed on a metered basis. The Business Standard and Business Premium with Copilot plans are the bundled SKUs for up to 300 users. Microsoft 365 Copilot as an enterprise add-on needs a separate qualifying Microsoft 365 plan. Copilot Cowork is billed separately on a usage basis, so it is not part of the cards above. Copilot Studio is capacity-based at about US$200 a month with extra messages available to purchase.
Prices checked August 2026 from microsoft.com/en-au. Microsoft can change these at any time, so treat this as a guide and confirm the current rate before you commit.
Free resources
Download and share with your team
10 Ways to Stay Secure When Using AI
A practical checklist for safe AI practices with Microsoft Copilot, permissions, sensitivity labels, MFA, prompt monitoring, and private vs public AI.
4-page checklist · Real Bytes
Copilot Chat in the Microsoft Secured Ecosystem
One-page infographic showing how Copilot Chat works inside the Microsoft 365 boundary, data governance, enterprise data protection, no model training on your data.
1-page infographic · Real Bytes
Microsoft 365 Copilot Baseline Optimization Questionnaire
Microsoft's official readiness questionnaire covering organisational profile, productivity tools, data security and governance, and Copilot-eligible users. Self-score before you commit to licences.
Excel workbook · 24 questions · Microsoft
Common questions
Frequently asked questions
Find out if your files are ready for Copilot
Talk to a senior engineer. We tell you in plain English what Copilot would be able to see today, what has to be fixed first, and whether it is worth buying for your team yet.
Talk to an engineer