Remote SupportSign-in and access security
Attackers do not break in. They log in.
One reused password, one ex-staff account nobody switched off, one admin login used for email. That is how most businesses get breached.
We set up who can sign in, from where and to what, then keep it right as people join, change roles and leave. Mostly with the Microsoft 365 tools you already pay for.
What changes
What is different once we are running it.
A stolen password is not enough
Every sign-in needs a second check, like a phone prompt or a passkey. Sign-ins from odd places or unknown devices are blocked.
New starters work on day one
Tell us who is starting and what they do. Their account, email and access are ready before they arrive.
Leavers lose access as soon as you tell us
When someone leaves, we switch off every login they had, keep their mailbox and files, and give you a record of what was removed.
Admin rights stay locked away
Nobody uses an admin account for everyday work. Admin access is given only when a task needs it, and every use is logged.
Only your devices get in
Company data opens only on laptops and phones we manage, that are encrypted and up to date.
Contractors get limited, time-boxed access
Outside people see only what they need, for as long as they need it. No shared logins.
Why it counts
It is what insurers and auditors ask about first.
Cyber insurers ask whether you use multi-factor authentication and limit admin access before they quote. Both are in the ASD Essential Eight and in SMB1001. We run these controls for our own business too, which is part of how Real Bytes holds CyberCert SMB1001 Gold.
The questions we get asked the most.
- What is identity and access management?
- Making sure the right people can sign in to the right things, and nobody else can. It covers how staff prove who they are, what each person can open, and switching access on and off as people join, move and leave.
- Why does this matter so much?
- Most attacks now start with someone signing in using a stolen password, not breaking through a firewall. Strong sign-in checks and tidy access are the cheapest way to stop that.
- How does this relate to the Essential Eight?
- Two of the ASD Essential Eight strategies are about identity: multi-factor authentication and restricting administrative privileges. The work on this page is how we get those two to the maturity level your business needs.
- What tools do you use?
- Mostly what you already pay for in Microsoft 365: Microsoft Entra ID for sign-ins and access rules, and Intune for device checks. If you use Google Workspace, we set up the equivalent controls there.
- Will this make signing in harder for staff?
- Usually easier. With passkeys and single sign-on, staff sign in once with their face, fingerprint or phone and get to their apps without juggling passwords.
- Do you work outside Brisbane?
- Yes. This is all set up and run remotely, so businesses anywhere in Australia get the same engineers and the same controls.
Not sure who can get into what right now?
Talk to us. We will look at your sign-ins and admin accounts and tell you where the gaps are.