[ Vol. 02 / Client Engagements ]

Real environments.
Real engineers.
Real outcomes.

This page is a record of the work. The networks we rebuilt, the cloud migrations we landed, the security postures we tightened. Each engagement below is a real client. Each outcome is what they reported back to us when the project was done.

120+
Active engagements
9.6yr
Avg. tenure
24/7
Operations cover
Network operations centre with engineers monitoring infrastructure
Engineer working on server hardware in an Australian data cabinet
Client meeting reviewing IT roadmap with the Real Bytes team
[ 01 / Engagement index ]

Every project on the books.

Not a curated highlight reel. Below is the live ledger of representative engagements across our book of business. Each row links to the underlying service capability so you can see how the work was actually delivered.

[ 02 / detailed look ]

How a property management client moved from reactive firefighting to a managed environment.

Property Management Strengthens Security
Managed IT & Cybersecurity

Property Management Strengthens Security

The brief was simple: stop the bleeding, then make the environment fit for purpose.

A property management firm experienced frequent security threats and had to dedicate staff time to incident management. We implemented 24/7 managed security monitoring. Threats are now detected early, incident response is faster, and staff can focus on core business operations rather than firefighting security issues.

Inside the first month we built the inventory: every device, every account, every line item the client was paying for. The audit found duplicate licensing, unmonitored endpoints, and three vendor relationships that the previous provider had left orphaned. We consolidated where it made sense, replaced what was end-of-life, and documented the rest so the client could see what they actually owned.

From there the work shifted into operations. Monitoring agents on every endpoint, patching cadence agreed with the business, change control for anything touching production. The before/after isn't a marketing claim, it's what the client now sees on the monthly service report.

Technical breakdown
Stack deployed
EDR, SIEM, CrowdStrike
Environment
Multi-site Australian business, hybrid cloud, on-premise networking, Microsoft identity
Engagement model
Managed service, monthly cadence, named technical lead, escalation path for after-hours
Time to stabilise
Prevented incidents
See the service capability
Education Institution Cloud Migration
Education

Education Institution Cloud Migration

School migrated to Microsoft 365 and Azure with minimal disruption. The work was scoped, delivered, and handed over with operational documentation the client team can run from day one.

Microsoft 365Azure
View the service we delivered
[ 03 / Operational capability ]

What we actually run for clients.

The matrix below is the day-to-day reality of the business. Each row is a discipline we deliver in production, the sectors we deliver it to, and the scale we have built to. If a discipline is not on this list, we are honest about it and will refer you to someone who specialises.

Network & Infrastructure
Manufacturing, Retail, Education, Mining
8 to 240 sites
Cisco Meraki, UniFi, Aruba. Multi-site WAN, SD-WAN, Starlink uplifts for remote sites.
Microsoft 365 & Identity
Professional services, Finance, NFP
12 to 1,400 users
Entra ID hardening, Conditional Access, Intune device control, M365 backup with Veeam or Druva.
Cybersecurity Operations
Property, Healthcare, Legal, Engineering
24/7 SOC coverage
CrowdStrike, Huntress, Sophos. SMB1001 and Essential Eight aligned. Incident response on retainer.
Cloud Migration & Hosting
Education, Government, SMB
Hybrid to fully cloud
Azure landing zones, M365 cutover, Citrix and AVD where workloads demand it. Documented runbooks.
Physical Security & CCTV
Retail, Industrial, Multi-site
Up to 80 cameras
UniFi Protect, Hikvision, integrated access control. Centralised viewing, remote management.
Compliance & Governance
Finance, Health, Government supply chain
SMB1001 Bronze to Gold
Gap assessments, remediation plans, audit-ready documentation. ISO 27001 alignment available.
Finance Firm Achieves Compliance Requirements
Finance

Finance Firm Achieves Compliance Requirements

Achieved cybersecurity compliance certification through structured assessment and remediation. The work was scoped, delivered, and handed over with operational documentation the client team can run from day one.

SMB1001CyberCertISO 27001
View the service we delivered
[ 04 / In their words ]

What clients tell us when the work is done.

We do not chase reviews. The quotes below come from end-of-project debriefs and the live Google reviews further down this page. We have left the wording as it was given to us.

"Real Bytes run the entire IT department for my business. The service is nearly instant, and proactive with advice. Outstanding."
Timothy Mark·Business Owner
"We moved from a provider who took two days to respond to one that picks up the phone. The difference inside the team has been obvious."
Operations Lead / Property Group, QLD
"The audit alone paid for itself. They found licensing we were doubling up on and three things we did not know were exposed."
Finance Director / Professional Services
[ 05 / Where we stand ]

If you have read this far, you are probably weighing up whether to move providers. We will tell you straight whether we are the right fit, and we will tell you when we are not.

The first conversation is 30 minutes. We listen. We ask a handful of operational questions. We do not bring a deck, and we do not push a quote. By the end of the call you will have a clearer picture of your environment and what the next sensible move is, regardless of who delivers it.

If we proceed, you get a named technical lead, a documented engagement plan, and no lock-in until you are satisfied the fit is right. The work above is what that approach has produced over the last decade.

REAL BYTES · OPERATIONAL TECHNOLOGY · EST. 2016