Real Bytes engineers working together in the Brisbane office
Why we exist

You run the business. We make sure the technology keeps up.

For owners and managers who want IT they never have to think about.

Most businesses come to us tired of chasing their IT provider. Calls go to a queue, problems bounce between tickets, and advice seems to lead back to a sale. Meanwhile staff lose time and nobody can say for sure the business is protected.

We fix that with one team of senior Australian engineers who learn how your business works, own the outcome, and explain it in plain English. No offshore call centres, no handballing.

What you get: staff who stay productive, security you can prove to insurers and auditors, and one number to call when something needs doing.

Philip Verner, Director at Real Bytes
Philip Verner
Director
Blake Bath, General Manager at Real Bytes
Blake Bath
General Manager
What we deliver

When something breaks, we own it until it's fixed.

One team looks after four things for businesses across Australia: the day-to-day IT that keeps people working, the security that keeps attackers out, AI your staff will actually use, and the project work when you grow or move.

MSPDay-to-day IT

The same engineer picks up every time you call.

  • Proactive monitoring

    Problems get fixed before your staff notice them.

  • Microsoft 365 looked after

    Licences, email and files managed and kept current.

  • Backups that survive an attack

    Tested regularly, stored where attackers cannot reach.

  • One number, same team

    Australian engineers who already know your setup.

  • New starters sorted fast

    Laptops, phones and access ready before day one.

How day-to-day it works
MSSPCyber security

We watch for threats and own the response until it's stopped.

  • Round-the-clock monitoring

    Attacks spotted and stopped day and night.

  • Essential Eight and SMB1001

    Controls aligned to the standards insurers and tenders ask about.

  • Email, endpoints and logins

    The paths attackers actually use, locked down.

  • Incident response we own

    We handle it end to end, not just raise a ticket.

  • Audit-ready records

    A written trail of every incident for your insurer.

How cyber security works
MIPAI and automation

AI your team will actually use, with the rules written down.

  • Copilot rolled out properly

    Set up, trained and adopted, not just switched on.

  • Real tasks automated

    Filing, drafting and data entry handed to AI.

  • AI use policy for staff

    Clear rules on which tools are allowed with company data.

  • Data governance in place

    Company information stays where it belongs.

  • Ongoing tuning

    We adjust prompts and workflows as your team finds its feet.

How ai and automation works
TSPProjects and sites

We design it, build it, then support it ourselves.

  • Office moves and fit-outs

    Planned, cabled and commissioned with minimal downtime.

  • Cloud migrations

    Servers and files moved without losing anything.

  • Cameras and door access

    Ubiquiti UniFi design, installation and support.

  • Cabling and plant systems

    The computer systems that run your building.

  • Supported by the builders

    The same team that installed it picks up the phone afterwards.

How projects and sites works
Test yourself

See how exposed your business is, before you talk to anyone.

Independent tools we use ourselves. No login, no IT knowledge needed. Run them against your own domain first.

Real Bytes

Domain Security Scan

Run a free, instant scan of your domain to check email authentication (SPF, DMARC, DKIM), DNSSEC, HTTPS and security headers. Get a plain-English score with what to fix and how. No login, no signup, no probing of private services. Just the publicly visible settings attackers already see.

Run Scan
No BS Cyber Guide

Just tell me what to actually do to protect my business.

No frameworks. No acronyms. No vendor pitches. A plain English checklist for Australian business owners.

Read the Guide
National coverage

IT support for businesses across Australia.

Most problems are fixed remotely wherever you are in Australia, and we arrange someone on site when a job needs hands on. Pick your city to see how that works for you.

Live client satisfaction

Scores we publish, not scores we claim.

Every support ticket ends with a rating. CSAT and NPS come straight from our helpdesk, live, unedited.

Read client stories

Google and Facebook reviews

Trusted by leading organisations across Australia

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