Remote SupportStaff who spot the scam email before they click it.
Most breaches start with a person: a convincing email, a reused password or someone unsure of the rules. We give your team short monthly training, send realistic practice scam emails, warn you when a staff password turns up in a breach, and get everyone to read and sign the policies that matter.
We set it up, run it every month and send you the reports your insurer asks for. When someone clicks a practice email, they get a two-minute lesson straight away, not a telling-off. Same service for businesses anywhere in Australia.
The problem
Most attacks start with a person, not a computer.
Firewalls and antivirus do not stop someone typing their password into a fake login page. These three situations cause most of the incidents we clean up.
of breaches involved a person: a click, a mistake or a stolen password
Verizon Data Breach Investigations Report 2026of breaches involved a third party, such as a supplier or partner
Verizon Data Breach Investigations Report 2026A convincing email
A fake invoice, a "password expiring" notice or a message from someone posing as your boss. One click hands over a login.
A reused password
A staff member uses the same password at work and on a site that gets breached. Attackers try it on your email the same day.
Nobody knows the rules
Without a short, signed policy, staff are unsure what to share, what to report and who to call when something looks off.
Four things working together
A yearly training video is forgotten by the next month. We run all four of these every month, so your team keeps getting better at spotting scams and you always have the records to prove it.
Security awareness training
Short, regular courses delivered automatically to each user based on their individual risk profile. Courses cover phishing, passwords, working securely from home, social engineering, mobile device security and more. Training runs in the background without disrupting your team.
Simulated phishing
Realistic phishing simulations sent to your staff on a rolling basis. When someone clicks, they get immediate follow-up training rather than just a ticking-off. Over time, your team gets noticeably better at spotting attacks.
Dark web monitoring
Continuous scanning for your business email addresses and credentials on dark web marketplaces. If a staff member's details show up, you find out before an attacker uses them.
Policy management
Policies your staff actually read and sign. Ready-made templates for the essentials, delivered to each employee with trackable electronic acknowledgement. Automated reminders chase up anyone who has not signed.
Evaluate
Every staff member completes a short gap analysis assessment. This identifies where each person's knowledge is weakest and creates an individual risk profile.
Educate
Training is automatically assigned based on each person's results, prioritising the highest risk areas first. New courses roll out on a regular cadence.
Calculate
Human risk scores are tracked over time, combining training completion, phishing simulation results and dark web exposure into a single ongoing measure.
Demonstrate
When your insurer, auditor or procurement team asks for evidence of staff security training, the reports are ready. No scrambling, no manual collation.
Make it stick, and prove it works
The businesses that see the biggest reduction in phishing susceptibility do the same few things: short training every month, regular practice emails, and a quick follow-up lesson for anyone who clicks. And when your insurer or auditor asks for evidence, the reports are already there.
Keep training short
Short video modules are far more likely to be completed than long-form courses. Bite-sized and regular beats an annual all-day session.
Cover the right topics
Phishing, passwords, remote working, mobile devices and social engineering are the areas that matter most for Australian SMBs.
Train monthly
Monthly training keeps knowledge fresh. Quarterly at minimum. An annual compliance tick-box does not change behaviour.
Run quarterly phishing simulations
Enough to monitor risk over time and test staff against new tactics, without becoming noise that staff learn to dismiss.
Use real-world scenarios
Simulate the kind of attacks your team is actually likely to face, not generic templates that look nothing like what attackers send.
Make it everyone's responsibility
Security is not just IT's problem. Leadership needs to actively support the programme, not just forward a link and hope for the best.
Built to satisfy the frameworks that matter
Security awareness training is a required control under SMB1001, the Essential Eight Maturity Model, and ISO 27001. It also comes up at almost every cyber insurance renewal.
Already part of every Real Bytes plan
Security awareness training is not an optional add-on at Real Bytes. It is part of the standard managed stack on every plan, alongside Huntress MDR, Microsoft Defender and dark web monitoring.
Start reducing human cyber risk
Talk to us about getting a managed SAT programme running for your team. We handle the setup, the ongoing training cycles, the phishing simulations and the reporting.
Talk to us