Engineering Firm IT Services | CAD, Field IT and Backup

What we hear

What engineering and resources teams tell us.

Every field IT conversation starts with at least one of these.

Connectivity in places that have none

A mine site two hours from the nearest town. A construction project in a remote basin. A drill rig with no line-of-sight to any tower. Reliable connectivity in these environments does not happen by accident. It requires satellite links, mesh networks, and engineers who understand how they work.

Restore time

How long until your drawings are back?

Enter how much project data you hold and your internet speed. We show how long a full restore takes from the cloud, and from a copy kept in the office.

Project and CAD data4 TB

Internet download speed100 Mbps

Copy of the backup kept in the office?

Time to get everything back

13 hoursfrom the office copy

From the cloud at 100 Mbps: 4.6 days
From an office copy over 1 Gbps: 13 hours

Restore the live projects first.

We restore the drawings you need this week first, then the archive. Keeping a copy in the office as well as offsite turns days into hours.

Estimate only: assumes 80% of the line speed and 70% of a 1 Gbps network. Real restores also depend on file counts and the backup system.

Test a restore with us

What we do

What we do for engineering and resources.

Technology designed around how mining, construction, and resources organisations actually operate.

Remote Site Connectivity
Satellite, microwave, and mesh network solutions for remote operations with no fixed infrastructure. Redundant links for critical communications at mine sites, drill rigs, and remote construction projects.
Rugged Device Deployment
IP-rated, shock-resistant, and dust-proof devices specified and deployed for the environment they will actually operate in. Managed across the fleet from a central console regardless of location.
OT and IT Integration
Bridging operational technology on the plant floor with enterprise IT systems. Real-time data feeds from sensors, SCADA, and control systems into dashboards, reporting, and maintenance workflows.
Asset and Personnel Tracking
GPS and IoT-based tracking for mobile equipment, vehicles, and personnel on large or remote sites. Real-time visibility into asset location and utilisation with alerting for zone breaches or safety events.
Safety and Compliance Systems
IT infrastructure supporting SWMS, permit to work, incident management, and contractor induction platforms. Systems that work reliably in the field so compliance gaps do not open during the shift.
On-Site Technical Support
Field technicians with the appropriate site inductions and competencies to work on active mine sites and construction projects. On-site support when remote resolution is not an option.

Remote connectivity

Connectivity is not optional in the field.

Remote operations without reliable connectivity cannot function. Safety systems cannot report. Equipment data cannot reach the maintenance team. Incident reports cannot be submitted. Personnel cannot be mustered in an emergency.

Real Bytes designs and deploys connectivity solutions for sites with no fixed infrastructure. Satellite uplinks, microwave backhaul, and WiFi mesh networks that bring reliable communications to wherever the operation is located.

What remote connectivity failure means on a live site

Safety
Personnel tracking, emergency mustering, and incident reporting all depend on connectivity.
Compliance
Permit to work and SWMS systems go offline, forcing manual processes and creating audit gaps.
Operations
Shift data cannot reach the office, maintenance teams cannot access equipment records.
Cost
Downtime on a mine site or major project is expensive by the hour, and the connection is usually the cheapest thing to fix.

ASD Annual Cyber Threat Report 2025-26

Design files and project deadlines are what attackers hold.

ASD's 2025-26 report shows data breach incidents it responded to rising by more than 66%, and for engineering firms the target is the design file: CAD, survey and specification data worth encrypting at exactly the wrong moment in a project. Stolen credentials open the file shares, and ransomware turns a deadline into a negotiation.

The full threat figures ASD's 2025-26 numbers and what they mean, in one place.

Who we work with

Every role on site benefits.

From site manager to HSE and project director, reliable field IT makes every role safer and more effective.

Site Manager
- Connectivity and systems that do not cause shift delays
- One number to call when something breaks on site
- IT that meets site-specific safety and induction requirements
- Rugged equipment that survives the site environment
- Compliance systems that are always available during operations
IT Manager
- Remote visibility and management of field devices
- OT and IT integration handled by someone who understands both
- Satellite and mesh network expertise to fill your skill gaps
- Consistent standards across site and head office environments
- Specialist support for environments your team cannot reach
HSE Manager
- Safety systems that work reliably in the field at all times
- Permit to work and SWMS platforms with dependable uptime
- Personnel tracking and mustering capability on remote sites
- Incident reporting systems accessible from anywhere on site
- IT that supports compliance rather than creating gaps in it
Project Director
- IT mobilised and demobilised with the project schedule
- Connectivity established before the first crew arrives on site
- Real-time project data from field to office without manual transfer
- Technology costs scoped and fixed at project commencement
- One provider for all site and office IT across the project lifecycle

Australian regulatory context

What engineering leaders ask us about Australian cyber and data protection law.

Every answer is grounded in the live Australian primary source, with a link to our detailed look and to the responsible regulator. Reviewed against OAIC, APRA, ASD, DISR and Home Affairs sources.

Australian regulatory hub Every rule that touches IT and security, in one place.

How do the smart device security standards affect product, IoT and OT work?

Part 2 of the Cyber Security Act 2024 (Cth) and the Cyber Security (Security Standards for Smart Devices) Rules 2025 commenced on 4 March 2026. Manufacturers, importers and distributors supplying relevant connectable consumer products to the Australian market must meet baseline security standards aligned with ETSI EN 303 645: unique default passwords, a vulnerability disclosure policy, and defined minimum security update periods. Products manufactured before 4 March 2026 are not required to comply. OT and industrial product builds should treat the consumer rules as a directional floor for procurement and supply chain expectations.

Cyber Security Act 2024 (Home Affairs)

What are the mandatory ransomware payment reporting obligations?

Part 3 of the Cyber Security Act 2024 (Cth) commenced on 30 May 2025. Businesses with annual turnover over $3 million, and all critical infrastructure entities, must report any ransomware or cyber extortion payment to the Australian Signals Directorate within 72 hours of making the payment or becoming aware that a payment has been made on their behalf. Reports are lodged through the ASD ReportCyber portal and sit alongside, not in place of, OAIC notification under the Notifiable Data Breaches scheme.

Ransomware reporting explained Home Affairs guidance

How should we approach AI governance in Australia?

The Guidance for AI Adoption, published by the National AI Centre in late 2025, replaced the Voluntary AI Safety Standard of September 2024. It condenses the ten voluntary guardrails into six essential practices: decide who is accountable, understand impacts and plan accordingly, measure and manage risks, share essential information, test and monitor, and maintain human control. Existing obligations under the Privacy Act and Australian Consumer Law still apply to AI use. A shadow AI policy is now table stakes.

AI governance explained Guidance for AI Adoption

What does the new statutory tort for serious invasions of privacy mean for us?

Since 10 June 2025, individuals in Australia can sue any person or organisation that seriously and intentionally or recklessly invades their privacy, whether through intrusion on seclusion or misuse of information. The cause of action is not limited to entities covered by the Australian Privacy Principles. Damages for non-economic loss and punitive damages are capped at the greater of around $478,550 or the maximum amount for defamation non-economic loss. Surveillance, employee records handling, vendor due diligence, and incident response should all be reviewed.

Statutory privacy tort explained OAIC tort guidance

Is the Essential Eight still the benchmark, or are we waiting for the new ASD framework?

Both, for now. ASD published its successor, the Essentials series, on 15 October 2026. The Essential Eight stays current through the transition, ASD has not set a retirement date yet, and existing ML1 to ML3 work counts as evidence towards the Essentials, though ratings do not convert automatically. Keep going with the Essential Eight work you have planned and map it to the Essentials as you go.

The ASD Essentials series ASD Essentials reading guide

What do Australian cyber insurers actually want to see at renewal?

Australian cyber underwriters now consistently require evidence of six operational controls on proposal forms: MFA on all users (especially privileged), EDR or MDR on all endpoints, tested backups including Microsoft 365, a documented and exercised incident response plan, a patch management cadence, and security awareness training. Renewals through 2025 and 2026 are also beginning to ask about the statutory privacy tort exposure and AI governance posture.

Cyber insurance readiness

How it works

How we set up field and office IT.

Step 1Survey
We look at the office, the sites and how drawings move between them, before recommending anything.
Step 2Connect
Satellite uplinks, microwave backhaul and Wi-Fi mesh where there is no fixed infrastructure.
Step 3Protect
Design files backed up in two places, restores tested, and devices that can be wiped if lost on site.
Step 4Support
Monitoring and support for the office and every site, with people who know your projects.

Industries

Every industry we serve. One team running it.

The same Brisbane engineers look after every sector, so what we learn on a mine site or in a medical practice makes the next client safer too.

Get help your way

Six ways to reach us. Pick whichever suits you.

Helpdesk hours are Monday to Friday, 8am to 5pm AEST. On Advantage and above, emergencies get a response within 1 hour and outages within 2, with 24/7 best-effort escalation.

Questions

What people ask before they call.

Can you provide connectivity at remote mine or drill sites?

Yes. We design and deploy satellite, microwave, and mesh network solutions for sites with no existing fixed infrastructure. We assess the site, specify the right technology for the terrain and distance, and manage the ongoing connectivity including redundant links for critical operations.

Do your technicians have the right site inductions and tickets?

Our field technicians hold the site inductions, safety competencies, and relevant cards required to work on active mine sites and construction projects. We work within your safety management system and can complete site-specific inductions before mobilisation.

How do you handle OT and IT integration?

We work at the intersection of operational technology and enterprise IT. This includes connecting SCADA systems, PLCs, sensors, and industrial control systems to corporate networks and reporting platforms. We understand the security and reliability requirements of OT environments and do not apply standard IT approaches where they are not appropriate.

Can you support projects that move between locations?

Yes. We mobilise and demobilise IT infrastructure with the project. This includes temporary site setups with connectivity, rugged devices, and support that scale up when the project commences and pack down cleanly when it concludes. We have supported multi-year infrastructure projects across Queensland and the Northern Territory.

What asset tracking solutions do you deploy?

We deploy GPS and IoT-based tracking for mobile plant, light vehicles, and personnel. Systems can integrate with existing fleet management or safety platforms, provide geofencing alerts, and deliver real-time location data to site management dashboards.

How do you manage devices deployed across remote sites?

Rugged devices are enrolled into a mobile device management platform before deployment. This provides remote visibility, software management, policy enforcement, and remote wipe capability regardless of the device location. Where connectivity allows, issues can often be resolved remotely without a field technician visit.

Next step

Ready for IT that works in the field?

We will assess your site requirements and give you a clear picture of what reliable field IT looks like for your operation.

Book a free assessment 07 3114 2808

Keep reading

Checked 30 October 2026. Threat figures from ASD's Annual Cyber Threat Report 2025-26. Restore times are estimates. ASD Annual Cyber Threat Report 2025-26 (business.gov.au summary)