Remote Support24/7 threat monitoring and response
When someone breaks in at 2am, we shut them out before you wake up.
Most attackers today do not break in. They log in with a stolen password and use tools already on your computers, which ordinary antivirus does not flag. We watch your laptops, servers, email and Microsoft 365 accounts around the clock. When something is wrong we lock the account or cut the device off the network straight away, then call you. We own it until it is cleaned up, wherever your business is in Australia.
What changes
What happens when someone gets in
- 01
Something unusual happens
A staff account signs in from overseas, or a laptop starts copying files it never touches. Software on every device and in Microsoft 365 spots it.
- 02
A person checks it, at any hour
A security analyst looks at the alert, day or night, weekends included. False alarms are filtered out so you only hear about real problems.
- 03
We stop it straight away
If it is real, we lock the account, end the attacker’s session or cut the laptop off the network. It happens as soon as the threat is confirmed, without waiting for anyone to wake up.
- 04
We call you and clean up
You get a phone call explaining what happened in plain English. Our engineers remove what the attacker left behind, reset what needs resetting and get the person working again.
- 05
You get the record
A written account of what happened and what we did, ready for your insurer, auditor or, if personal information was involved, a report to the Privacy Commissioner.
Why it has to be round the clock
Attackers do not keep office hours
An attacker who gets in on Friday night has the whole weekend before anyone looks. Watching only during business hours means finding out on Monday, usually after your data has gone.
Each month you get a short report showing what was caught, what we did and anything that needs a decision. The same monitoring gives you the evidence cyber insurers ask for, and supports the Essential Eight and SMB1001 work we do as a CyberCert Gold certified provider.
29 min
Average time for a criminal group to move from the first computer they break into to the next one.
CrowdStrike 2026 Global Threat Report20 hrs
Average time from first break-in to ransomware, up from 17 hours, as attackers spend longer quietly stealing data.
Huntress 2026 Cyber Threat ReportQuestions
What people ask before signing up
Next step
Find out who would notice if someone got in tonight
Talk to an engineer. We will look at what you have now, tell you plainly where the gaps are and give you a fixed price per device. Not sure what to fix first? Check your security gaps.