Remote Support
Every door.
Every camera.
Every alarm.
One platform.
One console. One cable plant. One team accountable for the whole building. We design, deploy and manage UniFi building access control, AI video surveillance and alarm integration for Australian commercial sites. NCC-compliant. UL 294-certified hardware. Zero per-device licensing.
Most buildings have a patchwork.
Four vendors. Four logins. Four invoices. When something breaks, no one knows who to call. When an incident happens, the footage, the access log, and the alarm history live in three different systems - no correlation, no unified audit trail, no accountability.
We enhance it with one integrated platform.
One gateway. One switch plant. One console. Access control, video surveillance, alarm management, environmental sensing, VoIP, and network. All on the same hardware platform, all managed from the same interface, all supported by one team. Compliant with NCC, AS1905.1, and AS/NZS 60335.2.103.
Beyond Access Control.
Full physical security ecosystem.
UniFi Protect cameras, AI detection, network storage, sensors, and alarms - all managed from the same console as your access control. One platform for every layer of physical security.
On-Device Edge AI
Smart detections, facial recognition, vehicle type/colour classification, number-plate logging, and audio event classification (glass breaking, alarms) - all processed on-premises for privacy. AI Pro, AI Multi-Sensor 4, and AI 360 cameras deliver advanced analytics at the edge.
Zero Licensing Model
Whether you run 4 cameras or 4,000, there are no per-camera license fees, no cloud subscriptions, and no paid AI add-ons. Recording and AI run locally on your NVR. Single PoE cable installation with auto-discovery and encrypted provisioning in minutes.
Unified Access + Video
Cameras, access readers, and control hubs managed together in a single interface - no separate systems to juggle. Pair readers with UniFi Protect cameras to watch every entry in real time from one console.
Mobile-First Credentials
NFC badges in Apple Wallet; unlock doors, gates, and elevators with a tap of iPhone or Apple Watch. Plus NFC cards, pocket keyfobs, personalised PINs, QR codes, Touch Pass, number-plate recognition, and hands-free Face Unlock.
No-Code Automations
Alarm Manager builds 'if this, then that' triggers and actions (e.g. play loudspeaker message when motion detected). Webhook Generator connects to third-party systems. SuperLink wireless sensors extend automation reach.
Smarter Storage Strategy
Enhanced Retention automatically lowers quality of older footage to preserve months or years of recordings. Btrfs Storage Manager expands incrementally with drive health monitoring and failure alerts. Bulk archiving to local NAS or cloud (AWS S3, Backblaze, Wasabi, Google Drive, Dropbox, OneDrive).
Cameras & NVRs
G6 series with 6th Gen Optics in Bullet, Dome, Turret, Flex, PTZ form factors. AI Pro and AI Multi-Sensor deliver advanced analytics. NVRs support up to 300+ 4K cameras.
- 4K and 2K resolution
- Advanced IR night vision
- Multi-TOPS AI engine
- IK10 vandal resistance
- Two-way audio
- ONVIF support
- LPR optimisation
Door Access
UL 294-certified G6 Entry with Face ID, NFC, and LPR. Enterprise Access Hub controls 8 doors with encrypted 128-bit NaCl communication.
- Face Unlock, NFC, QR, PIN, LPR
- Fail-safe/fail-secure locks
- Emergency lockdown/evacuation
- Battery backup on EAH-8
- ADA compliant
- PoE deployment
- Retrofit compatible
Network Storage (UNAS)
UNAS Pro series NAS with UniFi Drive. RAID redundancy, snapshots, 10GbE performance. Cloud archiving for 3-2-1 backup compliance.
- UNAS Pro (7-bay), Pro 4, Pro 8
- 10GbE SFP+ and RJ45
- M.2 NVMe cache
- Redundant 550W PSUs
- Active Directory integration
- Quad-core ARM A57
Complete Product Catalog
Beyond the products shown above, UniFi offers an extensive range of cameras, NVRs, access control hardware, network storage, and accessories. Every product is backed by official Ubiquiti documentation, marketing images, and technical specifications.
One building.
Five ways in.
Your staff tap an NFC card or use Touch Pass on their phone. Visitors receive a time-bound QR code by email. The car park reads number plates and opens the boom gate automatically. Five credential methods, one unified policy engine - every entry ties back to the same user profile, the same access rules, and the same auditable event log. All methods comply with Australian privacy requirements - no biometric data leaves the device.
Tap your phone. No app to open.
Touch Pass loads a credential into Apple Wallet or Google Wallet. Tap your phone or Apple Watch against the reader and the door unlocks. In Express Mode, no Face ID or passcode is required. Power Reserve keeps the pass working for up to five hours after the battery dies.
Understanding DORI.
The science behind camera placement.
DORI (Detection, Observation, Recognition, Identification) is the European standard EN 62676-4 that defines how much detail your camera captures at any distance.
Detection
Detect presence of an object or person. Basic awareness that something is there.
Observation
Observe characteristic details. Determine if it is a car or a person.
Recognition
Recognise specific features. Identify car make/model or distinguish individuals.
Identification
Identify individuals or read number plates clearly. Highest detail level.
Pixel Density Requirements
DORI is measured in pixels per metre (px/m) at specific distances. A camera's resolution and lens focal length determine how many pixels fall on a target at any given distance. Higher px/m = more detail = better forensic value.
Design Caution: Minimum Pixel Density
Using minimum pixel density at 25 ppm (Detection level) as your design criterion will result in unusable viewing images, despite what manufacturer DORI charts claim. Always design for the level of detail you actually need for forensic purposes.
Entrance/Exit Points
Identify number plates and individuals clearly. Critical for access control and forensic investigation.
Parking Areas
Monitor for suspicious activity. Detect vehicle movement and person presence without needing number plate-level detail.
Perimeter Fencing
Alert to intrusions. Wide coverage area where basic motion detection triggers PTZ tracking or alarm response.
Not a camera system.
An AI video intelligence platform.
Edge AI processing on G6 and AI series cameras. Local storage on UniFi NVR or UNVR. Zero per-camera licensing fees. Every detection event - person, vehicle, number plate, glass break, smoke - ties back to the access control log, the alarm system, and the network security console. 2026 physical security best practice: one integrated platform, not siloed systems.
AI Detection Capabilities by Camera Series
| Detection Type | G6 / AI Series | G5 / G4 Series | With AI Key |
|---|---|---|---|
| Person Detection | ✓ | ✓ | ✓ |
| Vehicle Detection | ✓ | ✓ | ✓ |
| Number Plate Recognition | ✓ | Via AI Port | ✓ Enhanced |
| Face Recognition | ✓ | Via AI Port | ✓ Enhanced |
| Clothing Type/Colour | Via AI Key | Via AI Key | ✓ |
| Vehicle Type/Colour | ✓ | Via AI Port | ✓ |
| Audio Classification | ✓ | ✓ | ✓ |
| Speech-to-Text | Via AI Key | Via AI Key | ✓ |
| Natural Language Search | Via AI Key | Via AI Key | ✓ |
Alarm Manager
If-this-then-that automations across UniFi and third-party systems. Camera detects motion, loudspeaker plays prerecorded message, siren activates, duty manager gets push notification. All automatic, all logged.
Edge AI Analytics
On-camera AI processing for person, vehicle, and number plate detection. Clothing type and colour classification. Gender and accessory detection (backpack, bag). Face recognition with custom labelling. All processed locally - no cloud, no data leaving your building.
Natural Language Search
Find footage by describing what happened. 'Red SUV in car park after 10pm.' 'Person wearing blue jacket near reception.' 'Glass break sound in warehouse.' The AI Key indexes all detections and returns matching clips instantly - no timeline scrubbing.
Video Walls
Multi-site Video Walls native in Site Manager. Unified viewing of camera streams spanning geography. Custom layouts, live feeds, and playback across all locations. Monitor every site from one screen.
Storage Manager
Btrfs filesystem on Enterprise NVR. Expand storage incrementally without reconfiguring. Drive health monitoring with instant failure alerts. Enhanced Retention mode intelligently reduces older footage quality to preserve months or years of critical video.
Incident Case Manager
Build structured incident reports by grouping relevant clips, annotating key moments, and exporting for stakeholders. Link access events, camera footage, and alarm triggers into a single timeline. Share externally or archive for compliance.
Cloud Video Archiving
Simplified bulk export to Google Drive, Dropbox, OneDrive, or local NAS. Automatic offsite redundancy for compliance and disaster recovery. Encrypted transfer, zero licensing fees.
Run 4 or 4,000 cameras. AI detections, face recognition, LPR, Smart Detections, Alarm Manager, all included in the hardware price. No subscription. No paid AI add-ons. No cloud storage fees.
Two modes that
override everything.
In an emergency, you do not have time to log into a console. UniFi Access has two hardware-level emergency modes that bypass all policy logic and act instantly across every door on the site. Fire panel integration is hardwired. It cannot be overridden by software.
Fire panel triggers.
Unlock everything.
The EWIS or fire panel sends a signal to the EMERGENCY input on the Enterprise Access Hub. Every fail-safe lock releases, satisfying the NCC D2.21 requirement for unimpeded free egress. Fail-safe magnetic locks on fire-isolated exits comply with AS1905.1. The fire panel signal takes hardware priority - it cannot be overridden from software. Lifts return to ground and open. This is not a replacement for your fire safety system. It integrates with it.
Fire Input
Smoke DetectorThreat detected.
Lock everything.
Triggered manually from the Access app, the mobile app, or a reader with a built-in camera using an admin NFC card or PIN. Every door locks. Credential authentication is overridden. No card, PIN, number plate or phone tap will open any door.
Siren 110 dB
Alarm HubSensors and Accessories Complete Your System
Environmental monitoring, door/window sensors, and audible alarms extend your security beyond cameras and access control. All devices integrate smoothly into the unified UniFi platform with intelligent automation.
UniFi Sense (UP-Sense)
Environmental monitoring for temperature, humidity, and air quality. PoE-powered with compact design.
- Temperature and humidity monitoring
- Occupancy detection
- PoE-powered
- Automation triggers
Smart Switch Lite (USL-Entry)
Wireless door and window sensor with magnetic activation. Battery-powered with multi-year life.
- Magnetic contact
- 2-year battery
- Wireless
- Compact design
UniFi Siren (UP-Siren-PoE)
Network-attached audible alarm with 100dB output. PoE-powered with integrated strobe.
- 100dB siren + strobe
- PoE powered
- Auto activation
- Remote trigger
Intelligent Automation
All sensors integrate into UniFi automation engine. Create workflows like: door opens during off-hours, trigger camera recording and sound alarm. Motion detected in restricted area, activate siren and send alert. Temperature drops below threshold, send notification to facility manager.
Instant Response
Sensors trigger cameras and alarms within milliseconds. No cloud latency.
Zero Configuration
Sensors auto-discover on the network and integrate automatically.
adaptable Deployment
Add dozens of sensors across multiple sites, all managed from one dashboard.
Deployed across
every sector. (examples)
From single-site offices to multi-location enterprises, UniFi scales to match your security requirements.
Corporate Offices
20-door headquarters with 50 cameras
Challenges
- Visitor management across multiple entrances
- After-hours access control
- Server room and executive floor security
- Integration with existing fire panel
Solution
EAH-8 hubs on each floor, G6 Entry readers with Face Unlock, G6 Pro cameras in lobby and corridors. Alarm Manager integrates with fire panel for automatic evacuation unlock. Visitors receive time-limited QR codes via reception.
Outcome
Single dashboard manages all 20 doors and 50 cameras. Visitor check-in time reduced from 5 minutes to 30 seconds. Automatic audit trail for compliance.
Warehouses & Distribution
Perimeter security with gate access
Challenges
- Vehicle and pedestrian gate control
- Perimeter intrusion detection
- Loading dock monitoring
- Integration with existing CCTV
Solution
Gate Hub for barrier arms and roller doors, G3 Reader Pro at pedestrian gates, AI Pro cameras with vehicle detection on perimeter. ONVIF support integrates legacy cameras. Siren triggers on after-hours motion.
Outcome
Automated vehicle access for authorised number plates. Instant alerts on perimeter breaches. Unified view of legacy and new cameras.
Retail Chains
Multi-site rollout (15 locations)
Challenges
- Consistent security across all stores
- Centralised monitoring from head office
- POS area surveillance
- Staff access control by role
Solution
Standardised kit per store: 12+ G6 Pro cameras, G3 Reader at staff entrance, UNAS Pro at head office for central recording. Multi-site dashboard with role-based permissions.
Outcome
Head office can view any store in real-time. Role-based access (cleaning staff vs managers). 90-day retention at each site, archived to head office UNAS.
Education & Childcare
School campus with 8 buildings
Challenges
- Controlled entry during school hours
- Visitor screening and logging
- Playground and perimeter monitoring
- Lockdown capability for emergencies
Solution
G6 Entry with Face Unlock at main gate, Intercom at secondary entrances, G6 Bullet cameras across playground. One-touch lockdown from admin app triggers all doors to secure mode.
Outcome
All visitors logged with photo capture. Parents cannot access buildings without authorisation. Lockdown drill time reduced from 3 minutes to 15 seconds.
Financial Services (DORA)
APRA-regulated entities
Challenges
- DORA Article 17 ICT risk management
- Article 24 incident reporting
- Article 26 digital resilience testing
- Data sovereignty requirements
Solution
Local-first UniFi Protect with on-premises NVR/UNAS. No foreign cloud dependencies. Edge AI keeps biometric data on-site. Encrypted 128-bit NaCl communication.
Outcome
Compliant with DORA Articles 17, 24, 26. Data sovereignty maintained. Audit trails for all access events. No GDPR cross-border transfer issues.
Healthcare & Aged Care
Medical centre with pharmacy
Challenges
- Medication room access control
- Patient area privacy
- 24/7 staff access
- Integration with nurse call system
Solution
G3 Reader Pro with PIN + NFC at medication dispensaries, G6 Dome cameras in waiting areas (privacy masking enabled), G3 Fingerprint Reader for restricted areas. After-hours staff use mobile credentials.
Outcome
Controlled access to Schedule 8 medications. Privacy-compliant monitoring in patient areas. Staff access audited for compliance.
Strata & Apartment Buildings
42-unit residential complex
Challenges
- Resident vs visitor access
- Package delivery access
- Gym and pool area control
- Car park barrier integration
Solution
G6 Entry at main lobby with Face Unlock for residents, Intercom for visitor screening, Gate Hub for car park barrier. Residents grant temporary QR codes to guests via mobile app.
Outcome
Residents unlock with face or phone. Visitors screened via video intercom before remote unlock. Delivery drivers use time-limited QR codes for foyer access only.
UniFi vs traditional
security systems.
See why businesses are switching from legacy CCTV and access control to the UniFi platform.
| Feature | UniFi Protect | Traditional CCTV | Enterprise (Axis/Genetec) |
|---|---|---|---|
| Camera licensing | $0 per camera | $50-200/camera | $100-300/camera |
| Access control licensing | $0 per door | $100-300/door | $200-500/door |
| Cloud subscription | Optional | Required for remote | Required for features |
| AI detections | Included (edge) | Extra cost | Extra cost |
| Mobile app | Included | Extra cost | Extra cost |
| Storage | Local NVR/UNAS | DVR or cloud | Server required |
| Installation | PoE, plug-and-play | Proprietary wiring | Specialist required |
| Multi-site management | Single dashboard | Per-site login | Complex setup |
| 5-year TCO (20 cameras) | ~$15,000 | ~$35,000 | ~$75,000+ |
From site walk
to managed service.
We do not drop-ship hardware. Every deployment follows the same five-step process. We walk the site, we design the topology, we stage the hardware, we install it, and then we stay. All work is performed by licensed cablers and locksmiths. Fire safety compliance is verified before handover. Documentation packs include as-built floorplans, VLAN diagrams, and compliance certificates.
Site assessment
We walk your building, review your floorplan, and assess existing cabling, locks, and access infrastructure. We produce a topology design with hardware selection, VLAN plan, and a fixed-price proposal.
Procurement & staging
We order hardware through our distribution channels, stage it in our workshop, pre-configure the gateway, adopt devices, and label everything. When we arrive on site, the system is half-built before the first cable is run.
Installation & commissioning
Our licensed cablers run Cat 6 to every device location. Locksmiths install strikes and magnetic locks. We mount readers, cameras, sensors, and hubs. Then we commission, test every door, calibrate every camera, configure every policy.
Handover & training
We hand over a fully documented system. Your team gets training on the console, adding users, creating policies, reviewing event logs, running visitor management, and triggering emergency modes.
Managed service
Monthly firmware management, access schedule reviews, camera health monitoring, alarm test cycles, and remote incident response. We stay accountable after installation. One phone number for the whole stack.
Enterprise-grade security.
Without replacing your compliance obligations.
UniFi Access is not a consumer product repackaged for business. Every Access Control Hub and Reader is UL 294-certified by Eurofins MET Labs, an OSHA-accredited Nationally Recognised Testing Laboratory. Communication between hubs and readers is encrypted with 128-bit NaCl. NFC cards and keyfobs use multi-layer AES-128 and ECDSA encryption to prevent duplication. The system is NDAA-compliant. Credentials are cached locally on the hub, so doors keep working when the network is down. When power drops, battery backup keeps the system running. When the console comes back online, everything resyncs automatically. This platform enhances your existing security framework. It does not replace your NCC, AS1905.1, or fire safety obligations.
UL 294 certified
All UniFi Access Control Hubs and Readers are UL 294-certified by Eurofins MET Labs (an OSHA NRTL). Australia does not have a domestic equivalent standard for access control hubs - UL 294 is the relevant international benchmark and is accepted by Australian security consultants and insurers.
128-bit NaCl encryption
Secure communication between Access Control Hubs and Readers uses 128-bit NaCl encryption to prevent data interception, with AES-128 encrypted requests for tamper-proof transmissions.
PoE-based architecture
PoE eliminates proprietary power and communication wiring. Readers connect directly to hubs over a secure, encrypted network connection - no separate power cables, no exposed conductors.
Power redundancy
The Mission Critical switch provides battery-backed power to hubs during outages. The EAH-8 supports an external 32-48V DC lead-acid backup battery for continuous operation when mains drops.
Offline credential cache
Access credentials are stored locally on the Access Control Hub. If the console goes offline or loses internet, users can still unlock doors using already-synced NFC cards, face data, QR codes and PINs.
Automatic resync
When the hub reconnects to the console, all pending updates - unlock events and new credentials - sync automatically. No manual intervention, no lost events, no gaps in the audit trail.
Two lock philosophies. Two use cases.
The NCC (Building Code of Australia) and AS1905.1 determine which lock type is legal for which door, not the installer preference. Fire-isolated exits, fire-isolated stairways, and all NCC D2.21 exit paths must use fail-safe locks wired to the fire panel or EWIS. Fail-secure locks are only permitted on internal secure doors that are not part of any egress path. We design lock type per door based on the building fire safety plan, the BCA classification, and council fire safety certificate requirements. UniFi Access integrates with your existing fire panel and EWIS. It does not replace them.
Fail-safe locks
Release on power loss. Required by NCC D2.21 on all fire-isolated exits, fire-isolated stairways, and emergency egress paths - AS1905.1 mandates that electric locks on fire doors must release on activation of the EWIS or fire panel. When the fire panel triggers the EMERGENCY input on the EAH-8, the relay drops power and every magnetic lock releases instantly.
Fail-secure locks
Stay locked on power loss. Permitted on internal secure doors - server rooms, medication dispensaries, cash rooms. Must NOT be installed on any NCC D2.21 exit door, fire door, or path-of-travel door. Requires manual override (rescue keyswitch) or admin remote unlock for emergency access.
Every access event. Automatically linked to camera footage.
When a door unlocks, the nearest UniFi Protect camera records the event. The access event log and the camera clip are automatically correlated. No manual searching, no timestamp matching. Click an access event in the console and the footage plays. Door position sensors detect forced entries and door-held-open conditions, triggering instant alerts to administrators. Every event is time-stamped, user-attributed, and video-backed. The audit trail writes itself.
Every event time-stamped, user-attributed, and video-backed. The audit trail writes itself.
Compliance with Australian standards.
Building access, fire safety, and electrical safety.
All UniFi Access and Protect hardware supplied by Real Bytes complies with applicable Australian standards. Lock hardware is tested to AS4145.2-2008 for mechanical locksets. Smoke alarms meet AS3786-2014. Electrical installations must be performed by a licensed electrician under AS/NZS3000:2018 (Wiring Rules). This section provides compliance information, installation requirements, and safety procedures.
Mechanical locksets and hardware for doors in buildings. All UniFi Access strike locks and magnetic locks are tested and graded under this standard. Grade 7 security rating (highest) for fail-secure strike locks.
Smoke alarms using scattered light, transmitted light or ionisation. UniFi USL-Smoke detectors comply with this standard.. For commercial buildings (Class 2 to 9), NCC Specification 20 requires a full automatic fire detection and alarm system (AFAS) connected to the EWIS, individual AS3786-compliant detectors are the field devices within that system.
Other Applicable Standards
Australian Standards Compliance
For commercial buildings (Class 2 to 9), NCC 2022 Specification 20 requires a full automatic fire detection and alarm system (AFAS). Smoke detectors within that system must comply with AS3786-2014. The AFAS must be connected to the EWIS (Emergency Warning and Intercommunication System) and the building's fire panel, which in turn triggers fail-safe lock release via the EAH-8 EMERGENCY input.
Door Hardware Standards
Electric locks and mechanical locksets in Australia must comply with AS4145.2-2008 for security grading. UniFi Access strike locks meet Grade 7 (highest). Fail-safe locks on fire-isolated exits and fire doors must comply with AS1905.1 and be wired to the fire panel or EWIS to release on alarm. NCC D2.21 prohibits key locking on the egress side of exit doors and requires single-action egress. All automated vehicle gates must comply with AS/NZS 60335.2.103 (force limiting + entrapment protection).
From four vendors
to one.
A two-storey commercial tenancy in Fortitude Valley. This is what happens when you replace a patchwork with a single UniFi OS deployment. The existing fire panel, EWIS, and building infrastructure remained - we integrated around them. No rip-and-replace. No voided warranties. No compliance gaps.
The building
Two floors of commercial tenancies above a basement car park in Fortitude Valley. Ground floor reception with visitor management. Level 1 open-plan office with 45 workstations. The site had a legacy swipe card system from 2016 that dropped offline weekly, a 16-channel DVR recording to a failing hard drive, an alarm panel with a dead battery, and a paper visitor book at reception.
The problem
The swipe card system went offline every week - usually Monday morning. The DVR had not been checked in six months; the hard drive was full and stopped recording. The alarm panel had a dead battery no one noticed until it started false-tripping at 2am. The visitor book was a liability: no audit trail, no verification, no integration. The building manager fielded complaints about doors that would not open, cameras that did not record, and alarms that went off for no reason. Four vendors, four invoices, zero accountability.
What we did
We walked the site on a Tuesday. By Friday we had a topology design, hardware list, and fixed-price proposal. Two weeks later the hardware was staged in our workshop - gateway configured, devices adopted, firmware updated, cables labelled. Installation took three days: two licensed cablers, a locksmith, and our engineer. We ran Cat 6 to every reader, camera, and sensor. We replaced the old magnetic locks with UL 294-certified strikes. We integrated the existing fire panel and EWIS - no rip-and-replace.
The result
Every door, every camera, and every alarm on one console. Staff tap their phone on the reader - Touch Pass, no app, no fob. The car park reads number plates and opens the boom gate. Visitors check in with a QR code that auto-revokes at 5pm. The lift enforces floor-level policy. When the fire panel was tested, every fail-safe lock released in under one second. The building manager has one phone number. The four vendor invoices are gone.
Deployed hardware
All UniFi Access and Protect devices. Zero third-party licensing.
UniFi Help Center.
Official documentation and guides.
Access official UniFi documentation, installation guides, and technical specifications. All hardware is backed by Ubiquiti's thorough help portal and community support.
Door Access Guides
Installation, configuration, and troubleshooting for UniFi Access
Protect Cameras
AI detections, recording modes, and camera setup
Network Storage
NVR setup, storage management, and archiving
Vape & Air Quality
Environmental monitoring and detection
Ready to upgrade
your building security?
Contact us to discuss your access control, video surveillance, and alarm integration requirements. We will help you design a unified UniFi security platform for your commercial site.