UniFi Talk desk phones plug into your UniFi network and are managed in the same app as your Wi-Fi, cameras and doors. In Australia the handsets run on an Australian SIP trunk from a carrier, which supplies your numbers and porting. We install them and look after them.
Listed in the Ubiquiti Professional Integrator directory. Part of our UniFi installation and support service.
Why it matters
Ageing on-site phone systems are hard to change, hard to support and stop working when the box fails. Adding a staff member or a second office often means a call-out.
UniFi Talk handsets run on your UniFi network and are managed in the same app. In Australia, calls connect through a third-party SIP trunk from an Australian carrier, and we look after the setup.
UniFi Talk questions
UniFi Talk is Ubiquiti's business phone system. Desk phones connect to your UniFi network, take power over the same cable, and are managed in the UniFi app alongside your Wi-Fi, cameras and door access. Ubiquiti's own Talk calling plans are not sold in Australia, so Australian numbers, porting and calling come from a SIP carrier such as Breeze Connect or your existing provider. Real Bytes installs the phones and supports them as part of your managed IT.
They are separate options. Some businesses want desk handsets on UniFi Talk, others want calls inside Microsoft Teams, and some use both. We look at how your staff take calls and recommend the setup that suits them, then handle the numbers either way.
What you get
Phones show up beside your switches, access points, cameras and doors, so we can see and fix them remotely.
Desk phones take power and network from the same UniFi switch, with no separate power packs.
Door intercoms can ring the right desk, so staff answer visitors and unlock from where they sit.
The hardware
Desk and cordless phones on your network, connected to an Australian SIP trunk.
Powers access points, cameras and readers over one network cable.
The touchscreen reader at the door, the hub that drives the lock, and staff key fobs.
Rack-mount cloud gateway: firewall, dual internet links, failover and VPN for the site.
Product images: Ubiquiti. Example specs from techspecs.ui.com. Exact models are chosen per site after the survey.
See it in action
Wi-Fi, cameras, door readers, phones and displays all run on the same UniFi network and app.
Each site has its own UniFi console, so cameras and doors keep working locally during an internet outage.
Staff sign in once to join the Wi-Fi, connect the VPN, unlock doors and answer the intercom.
Screenshots supplied by Ubiquiti. Select an image to view it full size.
Why it holds up
Business-grade UniFi hardware supports backup internet links, spare power supplies and fans that can be swapped while it runs, so one failed part does not take the site down.
Ubiquiti offers paid 24/7 phone support plans for UniFi, so hard hardware problems can be escalated to the people who make it.
Ubiquiti's UI Care plans cover hardware for up to five years, with replacements shipped before the faulty unit goes back.
Source: Ubiquiti, UniFi overview, 2026.
How it works
We walk the site, or work from floor plans, and plan where access points, cameras and readers should go.
A fixed-price proposal with every device and cable run listed, before you commit.
Cabled, configured and tested, then handed over with a short walk-through of the app.
Alerts come to our engineers, firmware is updated on a schedule and settings are backed up. Most faults are fixed remotely, and Brisbane-based engineers attend when needed.
Next step
Tell us how many handsets and numbers you have and an engineer will quote it.
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