Remote SupportIT and cyber security for mining services contractors
Managed IT, hardened identity, FIFO-ready laptops and Essential Eight evidence for Australian mining services suppliers across the Bowen Basin, Pilbara, Goldfields and Galilee Basin.
Built for SMBs that win prime contractor work and need to prove it on the security questionnaire afterwards. No lock-in. No regional loading.
47k+
Bowen Basin resource workers supported across the supply chain
$8.2B
Annual mining sector output through Mackay alone
120m t
Coal exports through Hay Point and Dalrymple Bay annually
5+
Mining services regions actively supported across Australia
What we hear from mining services SMBs
The four problems that come up on almost every first call.
Engineers on six different VPNs
FIFO and DIDO crews end up logging into a different prime contractor portal at every site. No central identity, no MFA enforcement, no easy way to offboard a contractor when they roll off a project.
Site laptops getting lost or stolen
Laptops travel through Brisbane, Mackay and Perth airports every week. Without enforced encryption, remote wipe and conditional access, a lost laptop becomes a notifiable incident.
Prime contractor security questionnaires
Winning Bowen Basin, Pilbara or Goldfields work increasingly means filling in a 60-page security questionnaire. Most mining services SMBs cannot evidence half the controls being asked for.
On-prem servers in cyclone country
Workshops in Mackay, Karratha, Townsville and Port Hedland still rely on local file servers. One serious wet season event and the business is offline for days, not hours.
What we deliver
The same controls primes ask for, delivered as a managed service.
Hardened, encrypted site laptops
BitLocker enforced, conditional access tied to compliant devices, remote wipe ready, EDR on every endpoint. Site laptops you can lose without losing the business.
Secure remote access for FIFO crews
Modern identity-based access (Entra ID, Conditional Access, ZTNA where it makes sense) instead of legacy VPNs. Engineers log in once and reach what they need across any prime contractor system.
Essential Eight uplift for tenders
Mapped to ACSC Essential Eight maturity levels, with documented evidence ready for prime contractor security questionnaires, cyber insurance renewals and SOCI Act obligations.
Cloud-first M365 and Azure
Microsoft 365 hardened to a defensible baseline. Files in SharePoint, not a workshop server. Survives cyclone season because nothing critical lives on a single piece of regional hardware.
DISP and prime contractor evidence
We help mining services suppliers produce the documentation primes actually want. Network diagrams, identity policy, incident response plan, patch evidence, backup test logs, the lot.
Multi-site IT consistency
One IT setup across Brisbane head office, Mackay workshop, Pilbara accommodation and Perth admin. Same security baseline, same engineers, same monthly invoice.
Where we support mining services work
From head office down to the workshop and out to the site.