What is RealBytes - Digital Transformation Experts - TSP?

RealBytes - Digital Transformation Experts - TSP manages 5 data types including blog posts.

Managed IT Services Australia, IT Support Australia, Cyber Security Services Australia

why we exist

You run the business. We make sure the technology keeps up.

Real Bytes is a Brisbane based managed IT and cyber security provider for Australian businesses. We look after IT support, cyber security, SMB1001 certification and AI for clients Australia wide, with engineers in Brisbane and Melbourne.

Most businesses come to us tired of chasing their IT provider. Calls go to a queue, problems bounce between tickets, and advice seems to lead back to a sale. Meanwhile staff lose time and nobody can say for sure the business is protected.

We fix that with one team of senior engineers serving businesses across Australia, from Brisbane and Melbourne. They learn how your business works, own the outcome, and explain it in plain English. No offshore call centres, no handballing.

More about us

Philip Verner, Director at Real Bytes — **Philip Verner**Director

Blake Bath, General Manager at Real Bytes — **Blake Bath**General Manager

what we deliver

Four jobs, one team.

IT support that keeps people working, cyber security services and SMB1001 certification that keep attackers out, AI your staff will actually use, and the project work when you grow or move.

Day-to-day IT

The same engineers pick up every time you call.

Proactive monitoringProblems get fixed before your staff notice them.
Microsoft 365 looked afterLicences, email and files managed and kept current.
Backups that survive an attackTested regularly, stored where attackers cannot reach.
One number, same teamAustralian engineers who already know your setup.
New starters sorted fastLaptops, phones and access ready before day one.

How day-to-day IT works

Cyber security

From your first assessment to certification and round-the-clock monitoring, owned end to end.

Round-the-clock monitoringAttacks spotted and stopped day and night.
Essential Eight and SMB1001Controls aligned to the standards insurers and tenders ask about.
Email, endpoints and loginsThe paths attackers actually use, locked down.
Incident response we ownWe handle it end to end, not just raise a ticket.
Audit-ready recordsA written trail of every incident for your insurer.

How cyber security works

AI and automation

AI your team will actually use, with the rules written down.

Copilot rolled out properlySet up, trained and adopted, not just switched on.
Real tasks automatedFiling, drafting and data entry handed to AI.
AI use policy for staffClear rules on which tools are allowed with company data.
Data governance in placeCompany information stays where it belongs.
Ongoing tuningWe adjust prompts and workflows as your team finds its feet.

How AI and automation works

Projects and sites

We design it, build it, then support it ourselves.

Office moves and fit-outsPlanned, cabled and commissioned with minimal downtime.
Cloud migrationsServers and files moved without losing anything.
UniFi and Meraki buildsNetworks, Wi-Fi, cameras and door access, designed, installed and supported, Australia wide.
Cabling and plant systemsThe computer systems that run your building.
Supported by the buildersThe team that installed it picks up the phone afterwards.

How projects and sites work

standards and networks

Know the standard before someone asks for it.

Insurers, auditors and tender panels ask about the same things. These are the ones we work to every day.

CyberCert SMB1001 badges, Bronze to Diamond

SMB1001 certification

The practical, certifiable cyber security standard for Australian small and medium businesses. See how we get you certified.

ASD Essentials series

The successor to the Essential Eight. Three chapters are live: enterprise IT, cloud and operational technology, in plain English.

UniFi networks

Wi-Fi, switching, cameras and door access, designed, installed and supported by a UniFi Enterprise Partner, Australia wide.

cyber self-check

10 questions. 2 minutes. See where you stand.

Answer yes or no and get straight feedback on what each answer means for your business. At the end, get your results emailed with plain-English advice on what to fix first.

Multi-factor authenticationQuestion 1 of 10

Do you require multi-factor authentication on every admin, email and cloud account, not just the ones staff remember to turn on?

test yourself

See how exposed you are, before you talk to anyone.

Independent tools we use ourselves. No login and no IT knowledge needed. Run them against your own domain first.

Run this one first

Domain Security Scan

A free, instant check of your domain's email authentication, DNSSEC, HTTPS and security headers. You get a plain-English score and a list of what to fix. No login, no signup, and it only reads what attackers can already see.

Run the scan

Free guide, 8 minute read

Just tell me what to actually do to protect my business.

No frameworks, no acronyms, no vendor pitches. A plain-English checklist for Australian business owners.

Read the guide

national coverage

IT support Australia wide, with the same team in every city.

Most problems are fixed remotely, so the service runs the same in Cairns as it does in Brisbane. When a job needs hands on site, we send an engineer or a trusted local partner.

Head officePartner officeCities we support

Map of Australia showing the cities Real Bytes supports: Brisbane, Sydney, Melbourne, Adelaide, Canberra and regional Queensland

in their words

Why clients choose Real Bytes.

Average of 43 Google and Facebook reviews.

Scores we publish, not scores we claim.

Every support ticket ends with a rating. These come straight from our helpdesk through SmileBack, live and unedited.

Live from SmileBack. Worked with us? Google or CloudTango reviews help other businesses find us.

questions

Straight answers.

What does Real Bytes do?

Real Bytes is a managed IT and cyber security provider based in Brisbane. One team of senior engineers looks after your IT support, cyber security, SMB1001 certification, AI and project work. We hold SMB1001 Gold through CyberCert ourselves.

Where does Real Bytes provide IT support?

Australia wide, with engineers in Brisbane and Melbourne. Most problems are fixed remotely, so the service runs the same in Cairns as it does in Brisbane. When a job needs hands on site, we send an engineer or a trusted local partner.

What are your support hours?

Business hours are 8am to 5pm AEST, Monday to Friday. After hours, call 07 3114 2808 or Chip on 07 3180 0965.

Is there a lock-in contract?

Managed agreements run for 3 months, then month to month, and you can leave with 60 days notice. The only exception is a service on a committed vendor term, which is named in your agreement before you sign.

talk to us

One number. An engineer answers.

Start with a free 30 minute chat with a senior engineer about how your IT runs today. You will get a straight answer, and the price in writing before any work starts.

Book a call 07 3114 2808

Already a client? Email helpdesk@realbytes.com.au, click the support icon on your taskbar, or message Chip in Teams.