Law Firm IT Support and Cyber Security Australia

The challenges

The challenges legal firms face.

Most IT providers do not understand the legal profession. We do.

Client Confidentiality at Risk

Law firms hold highly sensitive client data. A breach is not just an IT problem. It is a professional conduct issue with serious consequences for your practice and your clients.

Payment safety check

Could a fake email move your client's money?

Trust account details, settlement figures and invoices all move by email. Tick what is in place today and copy the gaps for your next partners' meeting.

Tick what is true for every fee earner and every client matter today.

Bank detail changes verified by phoneOn a number you already hold, never one in the email.
Clients told your bank details never change by emailIn the engagement letter, the email footer and the portal.
DMARC set to reject on your domainNobody can send email that looks like it came from your firm.
MFA on every mailbox and the practice management systemIncluding LEAP or your PMS, and remote access.
Mailbox rule and forwarding alertsA warning when someone hides or forwards trust account emails.
Trust account access limited and loggedOnly the people who need it, with their own logins.
Staff trained on invoice and settlement fraudShort lessons and practice scam emails, every month.

Where you stand

0of 7 controls in place

7 gaps to close.

Bank detail changes verified by phoneFake trust account and settlement emails are the classic law firm fraud.
Clients told your bank details never change by emailClients who know the rule are the last line of defence.
DMARC set to reject on your domainStops fake invoices reaching clients from your own address.
MFA on every mailbox and the practice management systemMost mailbox takeovers start with one stolen password.
Mailbox rule and forwarding alertsAttackers hide replies so the fraud runs unnoticed.
Trust account access limited and loggedSupports Uniform Law trust accounting and audit trails.
Staff trained on invoice and settlement fraudSettlement week is exactly when fake emails land.

Lock down your payments

Key legal compliance requirements

Your practice faces specific obligations under recent legislation.

Cyber Security Act 2024
Firms with turnover over $3 million must report a ransomware or extortion payment to ASD within 72 hours. Firms covered by the Privacy Act must assess a suspected data breach within 30 days and notify the OAIC if it is eligible. We make sure your systems meet the baseline controls and the evidence exists.
- Incident notification within required timeframe
- Documented incident response procedures
- Security control implementation and audit
Privacy Act reforms
Updated Privacy Act requirements strengthen obligations around personal data handling, client consent, and breach notification. Your IT systems must support Privacy by Design principles.
- Privacy impact assessments
- Secure data handling procedures
- Client data retention compliance
Legal profession conduct rules
Rule 9 of the Australian Solicitors' Conduct Rules requires solicitors to keep client information confidential. Your IT infrastructure is the foundation for meeting these professional conduct obligations.
- Information barriers and conflicts checking
- Client data segregation
- Audit trails for compliance proof

What we deliver

The services law firms use most.

Zero Trust Architecture
Conditional access policies that verify every user and device before granting access. No implicit trust, whether in office or remote.
See the service
Microsoft 365 for Legal
Secure M365 configuration with DLP policies, sensitivity labels, and retention policies aligned to legal obligations.
See the service
Email Security
SPF, DKIM, and DMARC configuration to prevent impersonation. Critical for a profession where trust is everything.
See the service
Endpoint Detection and Response
24/7 EDR monitoring to detect and contain threats before they reach client files or billing systems.
See the service
Backup and Disaster Recovery
Immutable, geo-redundant backups. If ransomware hits, you recover in hours, not weeks.
See the service
SMB1001 Certification Support
Helping legal practices achieve CyberCert SMB1001 certification, increasingly required by enterprise and government clients.
See the service

Practice management

Legal Profession Uniform Law and practice management.

Compliance with Legal Profession Uniform Law
Law firms must comply with the Legal Profession Uniform Law across participating states. This includes practice management rules, client trust accounting, conflicts checking, and data security standards. Your IT infrastructure must support these compliance obligations automatically.
- Client trust account reconciliation and audit trails
- Conflicts checking and matter management security
- Document retention and destruction protocols
LEAP Legal Software integration
We support firms using LEAP Legal Software, a cloud-based practice management system widely used by Australian firms. Your LEAP instance sits on secure infrastructure with proper access controls, backups, and disaster recovery built in.
- LEAP integration with Australian data centres
- Trust account and billing system data protection
- Automated backups for practice data recovery
Australian data sovereignty
Your client files, email and backups are stored in Australian data centres and your support engineers are in Australia. We document where every system stores data, so you can answer a client's security questionnaire accurately. This is not a feature. It is a baseline requirement for any firm that takes its obligations seriously.

ASD Annual Cyber Threat Report 2025-26

Law firms hold exactly what invoice fraud is built to steal.

ASD's 2025-26 report ranks Professional, Scientific and Technical Services, the division law practices sit in, as the second most frequently reporting non-government sector at 6% of incidents, and one of the three sectors most affected by ransomware. Trust account details, matter files and client correspondence all travel by email every day, and the report found 21% of incidents involved compromised accounts. Prevention costs less than one compromised matter.

The full threat figures ASD's 2025-26 numbers and what they mean, in one place.

How it works

How we take over a law firm's IT.

Step 1Review
Identity, email, devices, backup and your practice management system, mapped against your confidentiality and Privacy Act obligations.
Step 2Secure
MFA, DMARC, mailbox rule alerts and EDR first, because invoice fraud and mailbox takeover are the risks that cost firms money.
Step 3Run it
Helpdesk, patching, backup and monitoring every day, with documentation you can hand to a client or insurer.
Step 4Prove it
SMB1001 or client security questionnaires answered with evidence, not promises.

Industries

Every industry we serve. One team running it.

The same Brisbane engineers look after every sector, so what we learn on a mine site or in a medical practice makes the next client safer too.

Get help your way

Six ways to reach us. Pick whichever suits you.

Helpdesk hours are Monday to Friday, 8am to 5pm AEST. On Advantage and above, emergencies get a response within 1 hour and outages within 2, with 24/7 best-effort escalation.

Questions

Questions from legal clients.

Do you work with sole practitioners as well as large firms?

Yes. We work with sole practitioners, boutique firms, and national practices. Our service model scales to fit your size and budget.

Can you guarantee data stays in Australia?

Your client files, email and backups are stored in Australian data centres, and your support engineers are based in Australia. The one exception is 24/7 security monitoring: our managed detection service uses a follow-the-sun analyst team that reviews security alerts around the clock. Analysts see alert details, not your matter files. We document exactly where each system stores data so you can answer client questionnaires accurately.

What happens if we have a security incident?

You call us. We have a documented incident response process and our engineers are available 24/7 for critical incidents. We handle containment, recovery, and reporting.

Can you help us meet client security requirements?

Yes. We help law firms achieve SMB1001 certification, Essential Eight compliance, and respond to client security questionnaires with documented evidence.

Do you work outside Queensland?

Yes. We work with law firms across Queensland and nationally. Most support happens remotely, and we arrange on-site visits when a job needs hands on equipment.

Next step