RemoteSMB1001 Brisbane
Prove your security is real. Win the work that asks for it.
A client, insurer or tender panel has asked you to prove your cyber security is in order, and SMB1001 is the standard that does it. We are a Brisbane team that holds SMB1001 Gold ourselves, so we have been through every step we take you through.
SMB1001 Gold certified
2027 Mission Supporter- Brisbane based since 2017
Philip VernerDirector
Blake BathGeneral Manager
Mason WiseMSP Practice Lead
Mitchell MorganAutomation & Platform Lead
Why it lands on your desk
Nobody goes looking for SMB1001. It finds you.
It usually arrives with a deadline. The work is manageable, as long as the gap check happens early enough to leave time for the fixes before the evidence is due.
- 1A bigger client tightens its supply chain
Their security team sends a questionnaire, and a certificate is the fastest way to answer it.
- 2Your insurer adds questions at renewal
Multi-factor sign-in, backups, endpoint protection and an incident plan come up every time.
- 3A tender lists it as a condition
Government and larger corporate tenders increasingly name a tier, and the deadline does not move.
What we do
One team from gap check to certificate.
- A gap check against the tier you actually needWe confirm what the client, insurer or tender asked for, then check every control against it.
- Fixes quoted up frontEach gap is priced before we start. Our certification work is a fixed fee, with no hourly charges on top.
- The evidence pack for CyberCertWe collect the technical proof and help you assemble the business side, folder by folder, control by control.
- Kept current every yearCertificates last 12 months. We keep the controls running and check them again before you renew.
Local
Brisbane is home. Australia is covered.
Our head office and engineers are in Brisbane, with more in Melbourne. We come on site around Brisbane and South East Queensland when hardware or network work needs hands on it. Certification itself is done remotely, so the service is the same wherever you are.
- Brisbane head office
- On site across South East Queensland
- Engineers in Brisbane and Melbourne
- Remote certification Australia wide
Get help your way
Six ways to reach us. Pick whichever suits you.
Helpdesk hours are Monday to Friday, 8am to 5pm AEST. On Advantage and above, emergencies get a response within 1 hour and outages within 2, with 24/7 best-effort escalation.
- Call 07 3114 2808
An engineer answers Monday to Friday, 8am to 5pm AEST. After hours, weekends and public holidays, Chip, our AI agent, answers on the same number or on 07 3180 0965, logs it and escalates urgent incidents to the on-call engineer.
Call now - Email the helpdesk
Send it to helpdesk@realbytes.com.au and a ticket is logged straight away, with a reference number you can quote.
Email us - Client portal
Log and follow your tickets, see what we are working on and who has it.
Open the portal - Remote support
When an engineer asks to see your screen, start a secure session here. You start it, so nobody sees your screen until you do.
Start a session - Chat in Microsoft Teams
Clients can message Chip, our AI assistant, in Teams to log a request without leaving their desk.
How clients reach us - Service status
Check whether Microsoft 365 or another cloud service is down before you lose an hour troubleshooting.
See live status
Questions
What Brisbane businesses ask us.
Can you get us SMB1001 certified in Brisbane?
Yes. CyberCert issues the certificate. We hold SMB1001 Gold ourselves and take Brisbane businesses through the same process: we check where you stand, close the gaps and prepare the evidence your tier needs.
Which tier do we need?
Whichever tier the party asking for it names. Without a named tier, DSI's Supplier Categorization Matrix sets it from the information you hold, the access you have and how critical your service is. A business holding personal or confidential client information sits at Gold.
Can you come on site?
Yes, around Brisbane and South East Queensland when hardware or network work needs hands on it. Most certification work, including the paperwork and attestation, is done remotely.
We are not in Brisbane. Can you still help?
Yes. Brisbane is home, with engineers in Brisbane and Melbourne, and the certification work is done remotely, so businesses anywhere in Australia get the same service.
How is SMB1001 different from the Essential Eight?
The Essential Eight is ASD's set of mitigation strategies with maturity levels, now moving to the new Essentials series. SMB1001 is a certifiable standard for small and medium businesses, so it gives you a certificate an insurer or tender panel can check. They overlap, but neither replaces the other.
Is it worth doing before anyone asks?
Often, because the request usually arrives with a deadline. The same controls also close the gaps behind most incidents and insurance questions, so the work pays off either way.
Next step
Tell us who asked, and what they asked for.
We will tell you the tier that satisfies it and what is realistically involved for a business your size.
Keep reading
- SMB1001 certification All five tiers, the tier finder, and how certification works.
- SMB1001 Gold certification What Gold adds, a readiness check and what changes in 2027.
- Every SMB1001 requirement All 39 controls for 2026 and 44 for 2027, searchable.
- Free SMB1001 gap check Pick your tier and score yourself on CyberCert's platform.
- SMB1001 for law firms Privacy Act, AML/CTF and the reasonable steps regulators expect.
- Life as a client What working with Real Bytes is like, day to day.
Checked 30 October 2026. SMB1001 is published by Dynamic Standards International. CyberCert issues certificates. Badges belong to their owners.