Remote SupportInternal preview
Five plan card concepts
Same plan content in every concept. Tell me the number you want and I will build it into the pricing page.
01
Ledger rows
No cards. Full-width rows on the page surface, hairline rules, reads like a rate sheet.
Flex
Pay as you go
$150
/user/mo · From, per user per month
This is you if
You log a handful of tickets a year. A breach would still end you.
- All twelve security services, on every user
- 24/7 managed detection and response
- Immutable cloud backup, tested restores
- Device enrolment and management included
Advantage
Scales with you
$250
/user/mo · From, per user per month
This is you if
Your team logs tickets most weeks and the monthly spend keeps moving.
- Everything in Flex, kept protected
- Written SLA response times, P0 in 1 hour
- Committed block hours at reduced rates
- Priority in the queue ahead of casual work
RealBytes One
One flat price
$450
/mo flat · Flat, one user
This is you if
A team of one. If your laptop stops, the business stops with it, and there is nobody else to fix it.
- Unlimited remote support, no meter
- All twelve security services on your devices
- Written SLA response times, P0 in 1 hour
- Managed Microsoft 365, patching and backup
Ultimate
Most popular
$500
/user/mo · Per user per month
This is you if
Every renewal, audit or tender asks you to prove your security in writing.
- Evidence on file, mapped to the controls
- SMB1001 Gold and Essential Eight modules
- Unlimited remote support for the whole team
- Written SLA response times, P0 in 1 hour
Custom
Scoped to you
Quoted
Scoped with you
This is you if
An odd-shaped team: multiple sites, a regulated industry, an internal IT person already in the seat, or a few office staff plus a floor of frontline workers on shared devices.
- Multi-site and enterprise environments
- Frontline, shift and shared-device staff
- Regulated industries and legacy software
- Co-managed with your internal IT team
02
Tabbed single stage
Five pills, one plan shown at a time with room to breathe.
For teams who must prove their security
Ultimate
Ultimate is Proven. SMB1001 Gold and Essential Eight evidence kept current and on file, unlimited support for the whole team, and the answers ready before anyone asks.
This is you if
Every renewal, audit or tender asks you to prove your security in writing.
$500
/user/mo · Per user per month
- Evidence on file, mapped to the controls
- SMB1001 Gold and Essential Eight modules
- Unlimited remote support for the whole team
- Written SLA response times, P0 in 1 hour
- 24/7 monitored email authentication
- ZTNA, app whitelisting, DLP and AI enablement
- Starters and leavers included, no MAC charges
- Named key account manager and quarterly reviews
03
Numbered ladder
Ascending stack with step numbers and a stack-coverage bar carrying the hierarchy.
Flex
For teams who rarely need helpEvery security service in the stack, on every user, from the cheapest plan we sell. You pay for help only when you actually ring us.
Stack coverage
Advantage
For teams logging tickets most weeksCommitted hours at a reduced rate, your tickets ahead of casual work, and a written priority grid instead of a promise.
Stack coverage
RealBytes One
For a business of oneOne flat monthly figure, nothing metered and nothing to think about. Unlimited remote help during business hours, the same twelve security services the bigger plans get, your Microsoft 365 and your website both handled, and the compliance paperwork kept current so a tender or an insurer never catches you cold.
Stack coverage
Ultimate
For teams who must prove their securitySMB1001 Gold and Essential Eight evidence kept current and on file, unlimited support for the whole team, and the answers ready before anyone asks.
Stack coverage
Custom
For multi-site, regulated or co-managed teamsAn agreement scoped to what you actually run. Same stack, same engineers, priced for the mix of desk and frontline people you really have.
Stack coverage
04
Price-first cards
Same 5-up grid, stripped to price, name, three inclusions, one action. Detail on hover.
$150
/user/mo
Flex
Pay as you go
- All twelve security services, on every user
- 24/7 managed detection and response
- Immutable cloud backup, tested restores
You log a handful of tickets a year. A breach would still end you.
Book a call$250
/user/mo
Advantage
Scales with you
- Everything in Flex, kept protected
- Written SLA response times, P0 in 1 hour
- Committed block hours at reduced rates
Your team logs tickets most weeks and the monthly spend keeps moving.
Book a call$450
/mo flat
RealBytes One
One flat price
- Unlimited remote support, no meter
- All twelve security services on your devices
- Written SLA response times, P0 in 1 hour
A team of one. If your laptop stops, the business stops with it, and there is nobody else to fix it.
Book a call$500
/user/mo
Ultimate
Most popular
- Evidence on file, mapped to the controls
- SMB1001 Gold and Essential Eight modules
- Unlimited remote support for the whole team
Every renewal, audit or tender asks you to prove your security in writing.
Book a callQuoted
Scoped with you
Custom
Scoped to you
- Multi-site and enterprise environments
- Frontline, shift and shared-device staff
- Regulated industries and legacy software
An odd-shaped team: multiple sites, a regulated industry, an internal IT person already in the seat, or a few office staff plus a floor of frontline workers on shared devices.
Book a call05
Two-tier split
Advantage and Ultimate as large panels, the other three as compact strips underneath.
For teams logging tickets most weeks
Advantage
$250
/user/mo · From, per user per month
Committed hours at a reduced rate, your tickets ahead of casual work, and a written priority grid instead of a promise.
- Everything in Flex, kept protected
- Written SLA response times, P0 in 1 hour
- Committed block hours at reduced rates
- Priority in the queue ahead of casual work
- Managed OS and third-party patching
- Managed password manager
- Proactive check-ins, allocation resets yearly
- SMB1001 Gold, the level insurers ask for
For teams who must prove their security
Ultimate
$500
/user/mo · Per user per month
SMB1001 Gold and Essential Eight evidence kept current and on file, unlimited support for the whole team, and the answers ready before anyone asks.
- Evidence on file, mapped to the controls
- SMB1001 Gold and Essential Eight modules
- Unlimited remote support for the whole team
- Written SLA response times, P0 in 1 hour
- 24/7 monitored email authentication
- ZTNA, app whitelisting, DLP and AI enablement
- Starters and leavers included, no MAC charges
- Named key account manager and quarterly reviews
RealBytes One
$450
/mo flat
A team of one. If your laptop stops, the business stops with it, and there is nobody else to fix it.
See RealBytes One →Custom
Quoted
Scoped with you
An odd-shaped team: multiple sites, a regulated industry, an internal IT person already in the seat, or a few office staff plus a floor of frontline workers on shared devices.
Scope it with us →