Remote SupportEvery password. Encrypted, shared safely, fully audited.
Spreadsheets, sticky notes and shared inboxes are how most Australian businesses still manage their logins. They are also how most breaches start. Real Bytes deploys and manages Keeper across your team, so every credential lives in a zero-knowledge encrypted vault, shared properly, rotated automatically, and revoked the moment a staff member leaves.
Recognised by Gartner, G2 and EMA, used by 85,000+ businesses globally, and aligned with the controls Australian SMBs need to evidence for Essential Eight, SMB1001 and ISO 27001. We deploy it, integrate it with Microsoft 365, train your staff and operate it for you.
Keeper Security
Real Bytes deployment partner
By the numbers
85,000+
business customers globally trust Keeper to operate their credential vault. Keeper, 2025
49%
of breaches in OAIC H2 2024 NDB report involved compromised credentials. oaic.gov.au
E8 / ML2
unique, complex credentials per user, with MFA, required at Essential Eight Maturity Level 2. cyber.gov.au
01 / The honest picture
Every business we audit looks roughly the same on day one.
Finance has the Xero password in a shared inbox. The office manager keeps the Wi-Fi key in a sticky note on her monitor. The director uses the same eight characters across LinkedIn, Officeworks and Commonwealth Bank business banking. A spreadsheet on SharePoint called PASSWORDS_DO_NOT_SHARE.xlsx has been opened by twelve people, including a contractor who left in 2023.
Nobody set out to run it this way. It accumulated. A business grows from three staff to thirty, a few systems become forty, and the only thing tying it all together is institutional memory and goodwill. Then someone leaves, or someone clicks the wrong link, or the cyber insurance broker asks a question nobody can answer cleanly.
The Office of the Australian Information Commissioner says nearly half of all notifiable data breaches in the second half of 2024 involved compromised or stolen credentials. It is the single largest entry point for breach into Australian business, and the cheapest to fix.
Fixing it does not mean buying a licence. It means designing how credentials move through your business, migrating what already exists, integrating it with Microsoft 365, training people once, and then operating it. That is the service.
Credential audits run with the client in the room. We map what exists before we touch anything.
02 / Five moments that decide it
Most password problems live in five moments. We rebuild every one of them.
You will not feel the difference between password managers in a feature comparison. You will feel it on the day someone leaves, the morning a breach hits the news, or the call with your insurer.
The moment
Today, without a system
Tomorrow, under our operation
New hire starts Monday
WithoutManager emails them a temporary password. They reuse the one from their last job by Wednesday.
With Real BytesSCIM provisioning from Entra ID creates the vault. SSO login, MFA enrolled, role folders pre-shared by 9am.
Staff member resigns
WithoutTheir manager remembers to change the shared Xero password three weeks later. Nobody changes the Wi-Fi.
With Real BytesVault deactivates on their final day. Real Bytes rotates every credential they had access to that day.
Finance pays an invoice
WithoutAP pulls the bank login from a spreadsheet, MFA code goes to a phone the previous bookkeeper still owns.
With Real BytesLogin autofilled from a shared finance folder. TOTP generated inside the vault. Access logged and audited.
BreachWatch flags a leak
WithoutNobody notices. The reused password is already in an infostealer dump on a Telegram channel.
With Real BytesReal Bytes is alerted, identifies every account using the compromised string, and forces a rotation that day.
Cyber insurance renewal
Without"Do you have unique passwords per user, with MFA, and an audit trail?" Long silence on the call.
With Real BytesCompliance report exported from the console. Evidence aligned to ACSC E8 and SMB1001 in one PDF.
03 / The architecture
One credential. Six controls before it reaches anything.
A managed password operation is not the vault. The vault is the easy part. What matters is the path a credential travels from the moment a staff member is provisioned to the moment that credential is used, monitored, rotated and eventually retired.
We design that path against the controls Australian businesses are actually being asked to evidence: the ASD Essential Eight Maturity Level 2, SMB1001 Gold, Privacy Act Australian Privacy Principle 11 on the security of personal information, and the data security obligations now baked into most cyber insurance underwriting.
Then we run it. That is the part most resellers skip.
Aligned to
ACSC Essential Eight ML2 (Restrict Admin Privileges, MFA), SMB1001:2026 Gold (Access Control), Privacy Act APP 11, ISO 27001 Annex A.9 Access Control.
Identity
Microsoft Entra ID
Single source of truth for who is in the business. Vault accounts created and removed automatically via SCIM as staff join, change roles, or leave.
Sign-in
SSO + phishing-resistant MFA
SAML 2.0 SSO replaces the master password. Hardware keys, passkeys and biometric step-up where it matters. Conditional access enforced.
Vault
Per-user encrypted store
Zero-knowledge end-to-end encryption. Decryption happens on the device. Neither Keeper nor Real Bytes can read the contents.
Sharing
Role-scoped folders
Finance, exec, IT, marketing and external contractor folders. Access granted by role, revocable instantly, audited on every use.
Monitoring
BreachWatch + audit log
Continuous dark web monitoring of every credential. Full event log streamed to Microsoft Sentinel or your SIEM of choice.
Operation
Real Bytes admin team
We run the console. Tune policy, action breach alerts, support staff lockouts, and produce evidence for audits and insurance.
“They moved finance, exec and admin logins out of a shared spreadsheet and into a proper vault with single sign-on inside three weeks. Helpdesk reset tickets dropped almost overnight. We finally had a clean answer for our cyber insurance questionnaire.”
Practice Manager
Brisbane accounting firm, 28 staff
04 / The Australian context
This is not optional anymore. It is what the regulator, the insurer and your customers already expect.
We do not over-claim compliance. We map the controls a managed credential operation directly evidences against the Australian frameworks businesses are being assessed against in 2026.
APP 11
Privacy Act, Australian Privacy Principle 11
Requires "reasonable steps" to protect personal information from unauthorised access. The OAIC has repeatedly cited credential reuse and missing MFA in its determinations as failures of APP 11.
oaic.gov.au
E8
ASD Essential Eight, Maturity Level 2
Restrict Administrative Privileges and Multi-factor Authentication mitigation strategies both explicitly require unique, complex credentials per privileged user. A managed vault is how that becomes auditable.
cyber.gov.au
NDB
Notifiable Data Breaches scheme
A breach involving compromised credentials and personal information is notifiable to the OAIC and affected individuals within 30 days. Credential-led incidents are the single largest source of notifications.
oaic.gov.au
1001
SMB1001:2026 Gold and Platinum
Both tiers require enforced unique passwords per user, MFA on all admin and remote access, and evidence of credential lifecycle. A managed password operation is the cleanest way to evidence this.
cybercert.ai
Credentials are still the front door for Australian SMBs
The Verizon 2026 DBIR confirms what we see in incident response week after week: stolen and reused passwords remain the single largest controllable risk for small and medium businesses. A managed vault with SSO, MFA enforcement and audit trails is the highest-leverage control left.
Read the Verizon 2026 DBIR38%
38% of SMB breaches started with compromised credentials
MFA on every account that matters is the highest-leverage control left for SMBs.
96%
96% of ransomware victims in the DBIR dataset are small or medium businesses
Attackers run a volume model. Smaller operators are the easier mark, not the safer one.
62%
62% of breaches still involved a human element across all sectors
Identity, awareness and process discipline remain the controllable variables.
Source: Verizon 2026 Data Breach Investigations Report. Dataset window Oct 2024 to Nov 2025. 31,000+ incidents and 22,000+ confirmed breaches across 145 countries.
05 / What you actually buy
Three tiers. We will tell you which one you actually need.
We do not upsell. Most SMBs sit on Business and stay there. Mid-market and regulated industries move to Enterprise. The Add-Ons tier is for businesses with real compliance pressure.
Business
Teams of 5 to 100 staff
Retire the spreadsheet. Encrypted vault for every staff member, shared role folders, autofill on every device, Real Bytes-operated admin console.
Includes
- Per-user encrypted vault
- Role-scoped shared folders
- Browser, desktop and mobile clients
- Real Bytes admin console operations
- Staff onboarding and training
Enterprise
50 staff and up, or any business with compliance evidence requirements
Everything in Business plus single sign-on with Microsoft Entra ID, automated provisioning, advanced policy enforcement and audit log streaming. The standard for businesses being assessed against SMB1001 Gold, ISO 27001 or insurer questionnaires.
Includes
- SAML SSO with Microsoft Entra ID
- SCIM auto-provisioning and offboarding
- Advanced policy enforcement
- Compliance Reports module
- Audit log streaming to Sentinel or SIEM
Enterprise + Secure Add-Ons
Mature security programmes, regulated industries, businesses moving to zero trust
Enterprise base plus continuous dark web monitoring, secrets management for IT and DevOps automation, and privileged remote access without a VPN. Aligned to Essential Eight ML2 and ML3.
Includes
- BreachWatch dark web monitoring
- Keeper Secrets Manager for IT and DevOps
- Advanced Reporting and Alerts (ARAM)
- Connection Manager for privileged remote access
- Quarterly tabletop with Real Bytes vCISO
Already on a Real Bytes Professional or Ultimate managed IT plan? Business is included in your existing fee. Enterprise and Add-Ons are quoted as a delta only, against your current headcount.
Get a fixed-fee quote06 / Asked and answered
Questions we hear on every scoping call.
If yours is not here, ask on the audit call. We will give you a straight answer, not a brochure.
The ASD Essential Eight, SMB1001 and ISO 27001 all expect unique, strong credentials per user, with MFA on top. Spreadsheets, shared inboxes and browser-stored passwords do not meet that bar and are the single most common entry point for business email compromise and ransomware in Australia. A managed password manager moves every credential into an encrypted vault, enforces uniqueness and length, and gives you a clean offboarding and audit trail.
Audit and migration handled by Real Bytes engineers in Brisbane.
07 / Next step
Book a 30 minute credential audit.
We will look at how your team stores, shares and rotates credentials today, flag the highest-risk items, and give you a written plan. No vendor pressure. No obligation. Walk away with a clear answer either way.
Audit length
30 min
Deployment
1 to 4 weeks
Operated by
Real Bytes