RemoteAutomation
Stop paying people to copy and paste.
New starters set up by hand. Reports rebuilt every Monday. The same details typed into three systems. We automate that work inside your own Microsoft 365, test it with your team, and keep it running.
Built in your tenant, owned by you, watched by us.
- Built in your Microsoft 365
- Alerts and a fallback
- You own it
Reviewed by Blake Bath, General Manager, on 31 October 2026.
What changes
The busywork that goes away.
Four jobs we automate most.
New starters on day one
Account, mailbox, Teams, licences and folders from one form, and off the same way.
- One form
- Same day
- Leavers too
Reports that build themselves
The weekly figures arrive in inboxes on schedule.
- Scheduled
- Consistent
- No rebuilding
No more retyping
Details flow from one system to the next.
- Enter once
- Fewer errors
- Faster
Approvals that don't stall
Leave, purchases and sign-offs to the right person, with reminders.
- Teams or email
- Reminders
- Audit trail
Automation payback calculator
Is this task worth automating?
Your numbers, our rate. Hours saved against build cost.
Pick one repetitive task. Put in your own numbers to see the hours it eats and how fast automating it pays back.
Each year
320 hours
- Worth about $17,600 of staff time a year.
- A 12-hour build at $195 an hour ex GST is about $2,340.
- Pays for itself in about 1.6 months.
Based on 48 working weeks. Licence costs, if any, are extra and we tell you before we build.
How we actually do it
Four steps, and you choose what gets built.
- Watch the workWe sit with the people doing it and write down how it really happens.
- Pick what's worth itHours each task takes against what automating it costs. You choose.
- Build and testIn your Microsoft 365, mostly with Power Automate, tested with your team.
- Hand over and supportWritten notes, a named owner on your side, and fixes when things change.
Built to fail safely
Every automation can break. Ours say so.
- Alerts on failureTo us and your named contact.
- A manual fallbackWritten down, so the work still gets done.
- Your accounts, not oursBuilt under your tenant, not a personal login that leaves with someone.
When this is the wrong choice
When automation isn't the answer.
- The process isn't settledAutomating a messy process just makes mess faster. Fix it first.
- It happens once a quarterThe build may never pay back. The calculator will tell you.
- It needs judgement every timeThat's a person's job, maybe with AI help, not a flow.
Mistakes we see
Why home-built automations fail.
- Built under one person's accountThey leave, it stops.
- No failure alertsIt stopped weeks ago and nobody knew.
- No notesNobody can fix it when something changes.
- Premium connectors discovered lateLicence costs nobody budgeted for.
- Automating the wrong task firstHard, rare jobs before easy, frequent ones.
How we take it on
From busywork to automated.
- Step 1Watch
How the work really happens.
- Step 2Measure
Hours against build cost.
- Step 3Build
In your Microsoft 365.
- Step 4Test
With your team.
- Step 5Support
Alerts, fixes and changes.
Related
Automation is one part. Here's the rest.
Where automation work often leads.
Get help your way
Six ways to reach us. Pick whichever suits you.
Helpdesk hours are Monday to Friday, 8am to 5pm AEST. On Advantage and above, emergencies get a response within 1 hour and outages within 2, with 24/7 best-effort escalation.
- Call 07 3114 2808
An engineer answers Monday to Friday, 8am to 5pm AEST. After hours, weekends and public holidays, Chip, our AI agent, answers on the same number or on 07 3180 0965, logs it and escalates urgent incidents to the on-call engineer.
Call now - Email the helpdesk
Send it to helpdesk@realbytes.com.au and a ticket is logged straight away, with a reference number you can quote.
Email us - Client portal
Log and follow your tickets, see what we are working on and who has it.
Open the portal - Remote support
When an engineer asks to see your screen, start a secure session here. You start it, so nobody sees your screen until you do.
Start a session - Chat in Microsoft Teams
Clients can message Chip, our AI assistant, in Teams to log a request without leaving their desk.
How clients reach us - Service status
Check whether Microsoft 365 or another cloud service is down before you lose an hour troubleshooting.
See live status
Questions
What people ask about automation.
What should we automate first?
The task that happens most often and needs the least judgement. For most businesses that's setting up new starters and removing leavers, then recurring reports. They follow clear rules and the time saved is easy to measure.
Do we need extra Microsoft licences?
Often not. Plenty of useful automation runs on what your Microsoft 365 plan already includes. Some connections to other systems need a Power Automate Premium licence, and we tell you before we build.
What happens when an automation breaks?
It alerts us and your named contact, and there's a written manual fallback so the work still gets done. We own it until it's fixed.
Can you connect our industry software?
Usually, if it can share data with other systems or import and export files on a schedule. If it can't, we say so rather than build something fragile.
Who owns the automation if we leave?
You do. Everything is built in your Microsoft 365, under your accounts, and handed over with notes.
What does it cost?
Each automation is quoted after we watch the work, at our project rate of $195 an hour ex GST. The calculator above shows whether a task is worth it.
Next step
What does your team still do by hand?
Tell us the task. We'll tell you whether it's worth automating, what it costs and how long it takes to pay back.
Keep reading
Reviewed by Blake Bath, General Manager, on 31 October 2026. Practice and rates are Real Bytes' own, checked 31 October 2026.