SharePoint
Find any file without asking who saved it.
Most businesses already pay for SharePoint. Files still end up across email, Teams chats, desktops and an old server, and nobody is sure who can see what. We give every file one home, lay it out the way your team works, and show your staff how to use it.
Setup, migration and ongoing support, from the engineers who answer your calls.
- Off the old server
- Sharing you can explain
- Storage kept in check
Reviewed by Blake Bath, General Manager, on 31 October 2026.

What changes
What's different once it's set up properly.
The same licence you already pay for, working the way it should.
Files have one home
No more five copies across email, Teams and desktops.
- Team sites
- OneDrive for drafts
- Version history
Layout matches your work
Sites by team, client or project, the way staff already think.
- Agreed first
- Flat sites
- Hub navigation
Right people, right files
Access cleaned up and sharing tightened.
- Named owners
- Guests sponsored
- Exceptions recorded
Staff know how to use it
Short training per team so desktop saving stops.
- Per team
- Sync basics
- Where things go
SharePoint health check
Eight signs SharePoint is set up properly.
Tick what's true today. The gaps are where we'd start.
Tick what's true for your business today. If you're not sure, leave it unticked: that's usually the answer.
Where you stand
0of 8 signs in place
8 gaps to close.
- Every site has a named owner and a backupSites without owners collect stale files and old access.
- Sharing tightened from Microsoft's defaultsMicrosoft ships sharing at its most permissive setting.
- Files saved to SharePoint, not desktopsA file on a desktop has no version history and leaves with the laptop.
- No old file server or SharePoint Server leftSharePoint Server 2016 and 2019 lost support on 14 July 2026.
- Storage has headroomOver the limit, SharePoint can go read-only for everyone.
- Backed up outside MicrosoftVersion history and the recycle bin aren't a backup.
- People sync only what they needMicrosoft recommends under 300,000 synced items per person.
- Old Alerts replacedMicrosoft removed SharePoint Alerts from July 2026.
From our jobs
When the library is too big to sync.
An architecture practice we support kept multi-terabyte CAD and BIM project libraries in SharePoint, synced to every PC. When the tenant reached its storage limit, SharePoint went read-only and sync stalled across the office. A full resync of a library that size takes about a week per machine, so resetting wasn't the answer.
We kept the PCs awake and tuned sync so they could catch up. The longer-term plan is to take projects out of SharePoint one at a time, archive finished ones, and move live models into a platform built for BIM. SharePoint keeps the project records it's good at.
The lesson: decide what belongs in SharePoint before it fills up, not after.
The numbers
How much storage you actually have.
| Item | Limit | What it means |
|---|---|---|
| Tenant storage | 1 TB plus 10 GB per eligible licence | 20 staff gives about 1.2 TB, shared by every site |
| Over the limit | Tenant can go read-only | Nobody can save until space is freed or bought |
| Recycle bins | Count towards storage | Deleted files still take space until emptied |
| Microsoft 365 Archive | Doesn't count towards active storage | Somewhere for finished projects |
| One file | 250 GB | Large models fit, but don't sync well |
| Synced items per person | 300,000 recommended | Sync what people need, not everything |
How we actually do it
What a SharePoint project looks like.
- Inventory firstEvery share, site, team, channel, owner and sharing setting written down.
- Five real tasksWe watch how staff look for things, and design around that.
- Agreed layoutSites, libraries and access signed off before anything moves.
- Moved out of hoursFiles copied, checked and permissioned as they land.
- Old server retiredRead-only for a period, then switched off.
- Kept tidyOwners, sharing and storage checked as part of the plan.
When this is the wrong choice
When SharePoint isn't the answer.
- Large live CAD or BIM modelsUse a platform built for them. Keep records in SharePoint.
- Line-of-business dataAccounting, practice management and ERP data stays in its own system.
- A tiny team with no shared filesOneDrive and a single shared library may be enough.
Mistakes we see
Five things that make SharePoint fail.
- Copying the file server as isDeep folders and old permissions move across with the files.
- Everyone syncs everythingSlow laptops and stuck sync, especially with large libraries.
- Anyone links left onBusiness files shared with whoever has the link.
- Nobody watching storageFound out when the tenant goes read-only.
- Copilot turned on before a cleanupIt finds everything people can already open.
The deadline
Older SharePoint servers are out of support.
Microsoft ended support for SharePoint Server 2016 and 2019 on 14 July 2026. They no longer get security updates. If one is still running on site, it's time to move.
Microsoft also removed SharePoint Alerts from July 2026. Anything that relied on them needs Rules or a Power Automate flow instead.
How we take it on
Five steps, agreed before anything moves.
- Step 1Review
What you have, who uses it and where it goes wrong.
- Step 2Plan
A simple layout and access model, agreed with you.
- Step 3Move
Out of hours, checked and permissioned.
- Step 4Train
Short sessions per team.
- Step 5Support
When access breaks or a file goes missing, we own it.
Related
SharePoint sits in the middle. These sit around it.
Most clients use several of these together.
Get help your way
Six ways to reach us. Pick whichever suits you.
Helpdesk hours are Monday to Friday, 8am to 5pm AEST. On Advantage and above, emergencies get a response within 1 hour and outages within 2, with 24/7 best-effort escalation.
- Call 07 3114 2808
An engineer answers Monday to Friday, 8am to 5pm AEST. After hours, weekends and public holidays, Chip, our AI agent, answers on the same number or on 07 3180 0965, logs it and escalates urgent incidents to the on-call engineer.
Call now - Email the helpdesk
Send it to helpdesk@realbytes.com.au and a ticket is logged straight away, with a reference number you can quote.
Email us - Client portal
Log and follow your tickets, see what we are working on and who has it.
Open the portal - Remote support
When an engineer asks to see your screen, start a secure session here. You start it, so nobody sees your screen until you do.
Start a session - Chat in Microsoft Teams
Clients can message Chip, our AI assistant, in Teams to log a request without leaving their desk.
How clients reach us - Service status
Check whether Microsoft 365 or another cloud service is down before you lose an hour troubleshooting.
See live status
Questions
What people ask about SharePoint.
What is the difference between OneDrive and SharePoint?
OneDrive is for your own working files. SharePoint is for files that belong to a team or the business. Keeping that split means files stay with the business when someone leaves.
Can you move us off our old file server?
Yes. We review what's on it, agree where each part belongs, move it out of hours, check permissions as it lands and train your staff on the new way of working.
We already have SharePoint. Why does nobody use it?
Usually the layout doesn't match how the business works, permissions are confusing, or nobody was shown how. We fix the structure and train the team at the same time.
How much storage do we get?
Microsoft gives each business 1 TB plus 10 GB per eligible licence, shared across all sites. Recycle bins count towards it. Finished projects can go to Microsoft 365 Archive, which doesn't count against active storage.
Is SharePoint right for CAD and BIM files?
For drawings and documents, often yes. For multi-terabyte live models synced to every PC, usually not. Those are better in a platform built for them, with SharePoint holding the project records.
How is it priced?
Ongoing SharePoint support is part of our managed plans, from $150 per person a month ex GST. Moves and clean-ups are quoted as a fixed project after a review, based on our project rate of $195 an hour ex GST.
Next step
Paying for SharePoint nobody uses?
Tell us how your files are stored today and we'll tell you what it takes to fix.
Keep reading
Reviewed by Blake Bath, General Manager, on 31 October 2026. Limits and dates from Microsoft Learn and Microsoft Support, checked 31 October 2026. Prices are Real Bytes' published rates. Microsoft Learn, SharePoint limits; Microsoft Learn, SharePoint out of storage space; Microsoft Learn, Ending support in 2026; Microsoft Support, SharePoint Alerts retirement

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