Microsoft 365 Copilot

Copilot reads everything your staff can open. Including the files they shouldn't.

Before you buy licences, we find the folders and sites shared too widely and fix them. Then we switch Copilot on for a small group, show each team how to use it on their own work, and roll it out once it's saving time.

After that, when something stops working, you call the engineers who set it up.

Book a readiness check Check your readiness 07 3114 2808

Sharing fixed first
Pilot with real tasks
AUD licence prices

Reviewed by Blake Bath, General Manager, on 31 October 2026.

Three colleagues in a bright office taking notes during a short training session at a timber table — **Copilot respects permissions**The problem is how wide those permissions already are.

How we run it

Four phases, no shortcuts.

The same order whether you have 15 staff or 150.

Check what Copilot would see

Who can open what across SharePoint, OneDrive and Teams, written up with a fixed quote for the cleanup.

Sharing report
Sign-in check
Fixed quote

Copilot readiness check

Eight things to have in place before Copilot.

Tick what's true today. The gaps are what we'd fix in phase two.

Tick what's true for your tenant today. If you're not sure, leave it unticked: that's usually the answer.

No sites open to everyone by default'Everyone except external users' removed where it doesn't belong.
No organisation-wide or anyone links on sensitive filesPayroll, HR and client records shared with named people only.
Every site has an ownerSomeone who approves who can see it.
Old sites archivedFinished projects and dead teams out of the way.
Sensitive files labelledSensitivity labels on payroll, HR, legal and client data.
Phishing-resistant sign-inPasskeys or Windows Hello, not SMS.
Three real tasks chosenSpecific jobs Copilot should help with, per team.
An AI use policy staff have readWhat's fine, what isn't, and which tools are approved.

Where you stand

0of 8 basics in place

8 gaps to close.

No sites open to everyone by defaultCopilot answers from whatever a person can open, including forgotten shares.
No organisation-wide or anyone links on sensitive filesA link anyone in the business can use is enough for Copilot to find the file.
Every site has an ownerOwnerless sites are where oversharing hides.
Old sites archivedStale content makes answers worse and adds risk.
Sensitive files labelledLabels add a second layer of control on top of permissions.
Phishing-resistant sign-inA stolen account with Copilot can search everything that account can open.
Three real tasks chosenPilots without a job to do end with unused licences.
An AI use policy staff have readWithout one, staff use whatever's free, outside your tenant.

Book a readiness check

The real risk

Copilot doesn't create new access. It finds old access.

Copilot only shows a person what they can already open. The risk is that most tenants have years of folders shared with everyone, links anyone in the business can use, and sites nobody owns.

Microsoft's own preparation guide starts with the same cleanup we do: owners on every site, inactive sites archived, sharing tightened and overshared sites found and fixed.

Find itData access governance reports show broad links and sites open to everyone.
Hide it while you fix itRestricted Content Discovery keeps a site out of Copilot without changing its permissions.
Archive itDead sites out of the way.
Label itSensitivity labels on what matters most.

Restricted Content Discovery is part of SharePoint Advanced Management, which Microsoft includes with Microsoft 365 Copilot or sells as an add-on. We check what your licences include. The older Restricted SharePoint Search can't be newly turned on from 31 July 2026.

What it costs

Licence prices in AUD.

Microsoft Australia prices, annual term, per user a month, checked 30 October 2026.

Plan	Ex GST	What you get
Copilot Chat	Included	Secure web-grounded chat with any Microsoft 365 business plan
Microsoft 365 Copilot Business	A$26.91 first year, then A$31.40	Add-on grounded in your files, mail and Teams. Promo for purchases to 31 Dec 2026
Business Standard with Copilot	A$35.20	Business Standard and Copilot together
Business Premium with Copilot	A$47.90	Business Premium security and Copilot together
Microsoft 365 Copilot (enterprise)	A$44.90	Add-on for E3, E5 or over 300 seats

Copilot, Claude, ChatGPT and Gemini compared AUD prices and which to pick.

Our readiness check, cleanup and rollout are quoted separately at $195 an hour ex GST. Licences are billed on top.

The Australian position

Where your data stays.

Data residencyAustralian tenants are covered by Microsoft's Product Terms data residency commitments for Copilot.
IRAP assessedMicrosoft 365 with Copilot is included in Microsoft's IRAP assessment at the Protected level.
Privacy Act still appliesCopilot doesn't change your obligations. Personal information it can reach is still yours to protect.

When this is the wrong choice

When Copilot isn't the answer yet.

Your files live outside Microsoft 365Copilot is grounded in your tenant. If the work lives elsewhere, it has little to work with.
Mostly field or floor staffValue is usually lower. Start with the office team, or wait.
You need writing and analysis more than searchAnother assistant may suit better. Our comparison guide covers the trade-offs.

Free resources

Share these with your team.

10 ways to stay secure using AI
A four-page checklist on permissions, labels, MFA and private versus public AI.
Download PDF
Copilot Chat in the Microsoft security boundary
One page on how Copilot Chat stays inside Microsoft 365.
Download PDF
Microsoft's Copilot readiness questionnaire
Microsoft's own workbook covering licensing, tools, data security and governance.
Download workbook

Mistakes we see

Five ways Copilot rollouts go wrong.

Licences before cleanupCopilot surfaces the payroll folder in week one.
Licences for everyone at onceHalf go unused. Pilot first.
No real tasksStaff try it once, get a vague answer and stop.
No training on their own workGeneric demos don't stick.
Personal accountsStaff using the free consumer app instead of the work one.

How we take it on

From first check to everyone using it.

Step 1Readiness check
What Copilot would see, written up and quoted.
Step 2Cleanup
Sharing, owners, labels and archives.
Step 3Pilot
Two or three teams with real tasks.
Step 4Rollout
Everyone else, with training per team.
Step 5Review
Usage and new oversharing checked over time.

Copilot is only as good as the tenant under it.

The work that makes Copilot safe and useful.

Get help your way

Six ways to reach us. Pick whichever suits you.

Helpdesk hours are Monday to Friday, 8am to 5pm AEST. On Advantage and above, emergencies get a response within 1 hour and outages within 2, with 24/7 best-effort escalation.

Questions

What people ask about Copilot.

Can we just buy licences and start?

You can, but Copilot will find every permission mistake already in your tenant. A readiness check first, then a cleanup of the worst sharing, then a pilot, is safer and usually gets better adoption.

Where is our Copilot data stored, and does Microsoft train on it?

Australian tenants are covered by Microsoft's data residency commitments for Copilot in its Product Terms. Microsoft says prompts, responses and the files Copilot reads aren't used to train its foundation models.

What does the licence cost?

Copilot Chat is included with Microsoft 365 business plans. Microsoft 365 Copilot Business is A$26.91 a user a month ex GST on a first-year promotion to 31 December 2026, then A$31.40. Business Standard with Copilot is A$35.20 and Business Premium with Copilot A$47.90.

What does your work cost?

After the readiness check we quote the cleanup and the rollout separately, at our project rate of $195 an hour ex GST. A tidy tenant needs little cleanup. Years of folders shared with everyone needs more.

Should we deploy Copilot now or wait?

Knowledge work businesses usually see value sooner. Field and operational businesses often see less. We'll tell you honestly in the readiness check, including if the answer is to wait.

Can staff use Copilot in a browser?

Yes. The Microsoft 365 Copilot app runs in a browser at m365.cloud.microsoft as well as on Windows, Mac, iOS and Android. We make sure staff sign in with their work account, not a personal one.

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