RemoteIT support for Murarrie warehouses and workshops that cannot stop
For warehousing, logistics, manufacturing and trade businesses across Murarrie and Brisbane east.
When something breaks, you call an engineer who already knows your setup, and we own it until it is fixed. Most support is done remotely, so a business in Murarrie gets the same team as one anywhere in Australia.
In a warehouse or workshop, IT problems show up on the floor. When the stock system freezes, trucks wait. When the quoting software will not open, jobs do not get priced. We look after IT support, security and Microsoft 365 for Murarrie businesses, from the office to the warehouse floor, and we own every problem until it is fixed.
The problem
What we see in Murarrie businesses
The businesses we support here move goods and build things: warehousing and distribution, transport, manufacturing, building trades and wholesale suppliers. Most run a small office alongside a busy floor, often with more than one site.
The weak points are usually the same. Shared logins on floor computers. Office and warehouse on one network, so one infected PC can reach everything. Stock and financial records backed up somewhere nobody has tested. And managers at another site who cannot get into the systems they need.
What changes
What you get when we look after your IT
- Stock, ordering and job software kept running, with an engineer who knows your setup when it does not
- Office and warehouse kept on separate networks, so one problem cannot spread to everything
- Protection on every computer, including floor PCs and trade laptops, watched by our team
- Backups of stock, ordering and financial records that an attacker cannot delete, with restores we test
- Phones and tablets for drivers and crews set up, managed and wiped remotely if lost
- Safe access for managers working across more than one site
We work with warehousing and distribution, logistics and transport, manufacturing, building trades and more, here and in Cannon Hill, Hawthorne, Balmoral. When a job needs hands on site, we arrange it.
No lock-in contracts
Stay because the support is good, not because a contract says so.
Billed in arrears
You only pay for support you have already had.
CyberCert Gold
Independently certified to SMB1001 Gold, the standard we work to for clients.
Common questions
Questions Murarrie businesses ask
Yes. We support businesses across Murarrie, Cannon Hill, Hemmant and the Brisbane east industrial area. Most issues are fixed remotely by an engineer who already knows your setup, and we arrange someone on site when a job needs it. The same team supports clients across Australia.
Yes. We look after the systems the floor depends on, keep office and warehouse on separate networks, give staff their own logins instead of shared ones, and back up stock and shipping records where an attacker cannot delete them.
You call the helpdesk and talk to an engineer, not a call centre. They already know your setup, they work on it straight away, and if it needs more than one person we own it until it is fixed. There are no offshore handovers.
Yes. Every site gets the same security setup under one helpdesk and one phone number, whether your other sites are elsewhere in Brisbane or in another state.
There are no lock-in contracts and you are billed in arrears, so you only pay for support you have already had. Our plans and prices are published on the Pricing page, and an engineer can tell you which plan fits after a short conversation.
Tell us what is not working
An engineer will talk it through and tell you in plain English what we would do first. Murarrie is part of our managed IT services Brisbane coverage, and the same service runs Australia wide.