BYOD
Staff already use their own phones for work. Protect the work data, not the phone.
Banning personal phones does not work: people forward email to personal accounts instead. Intune app protection keeps work data locked inside Outlook, Teams and OneDrive, leaves personal photos and apps alone, and lets you wipe just the work data when someone leaves. Here is how it works, what phones qualify, and what goes in the policy.
Microsoft Intune requirements from Microsoft Learn, checked 30 October 2026.
- App protection vs MDM
- Minimum phone versions
- Policy essentials
Reviewed by Blake Bath, General Manager, on 30 October 2026.

What app protection does
What app protection controls on a personal phone.
Only inside work apps. Nothing else on the phone is touched.
PIN or face to open work apps
A separate lock on Outlook, Teams and OneDrive, even if the phone is unlocked.
- PIN or biometric
- Personal apps unaffected
- Timeout set by IT
No copying out
Work content cannot be pasted into personal apps or saved to personal cloud storage.
- Copy and paste blocked
- Save to OneDrive only
- Screenshots blocked on Android
Minimum versions
Old, unpatched phones are blocked or warned until they update.
- Minimum OS
- Minimum app version
- Warn or block
Wipe only work data
When someone leaves or loses the phone, work data is removed and personal data stays.
- Selective wipe
- On next connection
- Status visible to IT
BYOD phone check
Will this phone work with a BYOD policy?
Pick the phone type and version. The result is based on Microsoft's published Intune minimums.
Starting a job with a BYOD policy? Check whether your phone can run protected work apps. On iPhone, find the version in Settings, General, About.
Result
Meets requirements
This phone meets Microsoft's requirements.
Keep it updated. Many businesses set the minimum to the current or previous major version, and a minor update may still be needed.
Based on Microsoft's published Intune minimums. Your employer's policy can be stricter.
Which approach
App protection or full device management?
| App protection (MAM) | Full management (MDM) | |
|---|---|---|
| Controls | Work apps and work data only | The whole device |
| Personal data | Not visible, not wiped | IT can wipe the device |
| Staff acceptance | High | Low on personal phones |
| Best for | Personal phones | Company-owned phones and laptops |
Pair app protection with a Conditional Access policy that requires it on iOS and Android, so unprotected apps cannot reach your data.
Where to draw the line
What BYOD should and should not cover.
- Fine: email and Teams on a personal phoneThrough app protection.
- Fine: occasional web access from a personal laptopWith browser session controls where needed.
- Fine: authenticator app on a personal phoneFor MFA.
- Not fine: a personal laptop as the main work computerWithout device compliance, you cannot see if it is patched or protected.
- Not fine: confidential data saved on personal devicesKeep it in managed apps and storage.
- Not fine: forwarding work email to personal accountsBlock automatic forwarding outside the business.
In writing
What goes in a BYOD policy.
- ScopeWhich devices and apps are allowed, and for what.
- Consent to app protectionAgreed before access is granted.
- Minimum device requirementsSupported OS version, screen lock and recent updates.
- Lost or stolen devicesReport straight away so work data can be wiped.
- Leaving the businessWork data will be removed. Personal data will not be touched.
- CostsAny allowance for phone or data use, stated up front.
Our view
Most BYOD problems show up when someone leaves.
The setup is the easy part. The gap is offboarding: work email and files sit on an ex-employee's phone because nobody ran the selective wipe. Tie the wipe to the offboarding checklist and block the account at the same time, so the phone cannot sign back in even if the wipe is delayed.
Set the minimum iOS version in line with Microsoft's own support, not years behind it. Microsoft recommends matching Microsoft apps' support of the current and previous major iOS release.
Rolling it out
Setting up BYOD in five steps.
- Step 1Find out what is happening
Who uses personal devices for work, and for what.
- Step 2Write the policy
Short, clear and acknowledged by staff.
- Step 3Configure app protection
Outlook, Teams, OneDrive and Office apps.
- Step 4Require it with Conditional Access
Unprotected apps cannot connect.
- Step 5Test a selective wipe
On a sample phone, before you need it.
Related guides
BYOD sits on top of Intune. These guides cover the rest.
Device management, access policies and leavers.
Get help your way
Six ways to reach us. Pick whichever suits you.
Helpdesk hours are Monday to Friday, 8am to 5pm AEST. On Advantage and above, emergencies get a response within 1 hour and outages within 2, with 24/7 best-effort escalation.
- Call 07 3114 2808
An engineer answers Monday to Friday, 8am to 5pm AEST. After hours, weekends and public holidays, Chip, our AI agent, answers on the same number or on 07 3180 0965, logs it and escalates urgent incidents to the on-call engineer.
Call now - Email the helpdesk
Send it to helpdesk@realbytes.com.au and a ticket is logged straight away, with a reference number you can quote.
Email us - Client portal
Log and follow your tickets, see what we are working on and who has it.
Open the portal - Remote support
When an engineer asks to see your screen, start a secure session here. You start it, so nobody sees your screen until you do.
Start a session - Chat in Microsoft Teams
Clients can message Chip, our AI assistant, in Teams to log a request without leaving their desk.
How clients reach us - Service status
Check whether Microsoft 365 or another cloud service is down before you lose an hour troubleshooting.
See live status
Questions
What people ask about BYOD.
My new job's BYOD policy needs a newer iOS than my phone has. What now?
Update the phone if it can: Settings, General, Software Update. Intune app protection currently needs iOS 17 or later, and Microsoft is moving that to iOS 18 shortly after iOS 27 is released. If your phone cannot update that far, ask your employer whether they supply a work phone, or whether email on the web is allowed instead.
Can my employer see my personal photos and messages?
Not with app protection. It only applies to work apps like Outlook, Teams and OneDrive. Your photos, messages, personal apps and location are not visible to IT, and a wipe only removes work data.
Should a business use MDM or app protection for personal phones?
App protection, also called MAM. It protects work data inside work apps without taking control of the phone. Full device management, MDM, is for company-owned phones.
What happens to work data if I lose my phone?
Report it straight away. IT can wipe the work data from your work apps the next time the phone connects. Your personal data stays.
Do we need Intune for BYOD?
If you use Microsoft 365, Intune is the standard tool and it is included in Business Premium. Pair app protection with a Conditional Access policy so only protected apps can reach your data.
Next step
Work email on personal phones with nothing protecting it?
We will set up app protection, write the policy with you, and test the wipe so you know it works when someone leaves.
Keep reading
Reviewed by Blake Bath, General Manager, on 30 October 2026. Intune requirements and app protection settings from Microsoft Learn. Checked 30 October 2026. Microsoft Learn, Supported operating systems in Intune; Microsoft Learn, Intune moving to support iOS/iPadOS 18 and later; Microsoft Learn, Data protection framework using app protection policies; Microsoft Learn, Selective wipe of app data; Microsoft Learn, Require app protection policy with Conditional Access

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